Spencer Heating and Air respects your privacy and is committed to protecting the personal information you share with us. This policy explains what we collect when you visit our website, how that information is used, and the steps we take to keep it secure. We do not sell, rent, or trade your personal data — the trust Auburn and Lake Martin families have placed in us since 1967 extends to how we handle your information online.
At Spencer Heating and Air ("Company," "we," "us," or "our"), we are committed to protecting your privacy. This privacy policy outlines how we collect, use, and safeguard your personal information when you use our website, spencerheatingandair.com (the "Site").
We collect personal information when you voluntarily submit it to us through our website's "Contact Us" form. This may include your name, email address, and phone number. Please note that providing your phone number is optional and considered as your consent if you choose to provide it.
Usage Data is collected automatically when using the Site. This information does not typically identify you personally.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Site that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
We use Cookies and similar tracking technologies to track the activity on our Site and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze our Site. The technologies We use may include:
We use this data for internal analysis to improve the user experience on our Site.
The information you provide is used solely to respond to your inquiries, provide you with the services you request, and improve our service offerings.
We may use automatically collected Usage Data for other purposes, such as data analysis, identifying usage trends, and to evaluate and improve our Site, services, marketing, and your experience.
If you choose to opt-in to receive text messages from us, please note that this information is kept confidential. Your texting opt-in information is not shared with any third parties.
We do not sell, rent, or share any personal information, including phone numbers, opt-in consents, and texting opt-in information, with third-party providers for their marketing purposes. Your data remains confidential.
Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
The security of Your Personal Data is important to Us. We use reasonable administrative and technical security measures to help protect your personal information. However, remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.
You may have the right to request access to, correct, or delete the personal information that We have collected about You. To make such a request, please contact us using the information provided below.
Our Site may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party's site. We strongly advise You to review the Privacy Policy of every site You visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Spencer Heating and Air reserves the right to amend this privacy policy at any time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes.
If you have any questions or concerns regarding this privacy policy, please contact us directly:
