About Spencer Heating and Air — 55+ Years of Trust

In 1967, Spencer Heating and Air opened its doors in Auburn with a simple promise: show up on time, do the job right, and treat every home like our own. We’re not a national franchise or online marketplace — we’re your local neighbor, licensed and certified by the state of Alabama. 55+ years later, every technician who rolls up to your home carries the same commitment, earning our reputation one honest conversation at a time.

Serving You Since 1967
AL License #13038
Chamber of Commerce Members
Same-Day Service Available
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Ready to Experience the Spencer Difference?

Whether you need a repair, routine maintenance, or a new system installation, our team is ready to serve your Auburn home with the same commitment we’ve brought to this community for over 55 years.

334-887-9020
Why Spencer

Why Auburn Chooses Spencer

Five reasons families across Auburn and Lee County have made Spencer their trusted HVAC partner for over five decades.

AL License #13038 — Certified and Accountable

We hold Alabama’s HVAC contractor license because we’ve met strict standards for training, experience, and ethics.

That license is not a piece of paper on a wall — it’s proof that we’ve invested in expertise and maintained it. If something goes wrong, you have recourse.

American Standard Customer Care Dealer

Our partnership with American Standard means factory-trained technicians, direct access to priority parts, and extended warranties.

You’re not buying off a truck; you’re buying from a dealer with manufacturer backing and support.

Embedded in Auburn’s Community

Our family has roots here going back decades. Our kids grew up in these schools.

We sponsor local teams, support local causes, and employ local people. This isn’t a business location — it’s our home. That changes how we show up.

Real Craftspeople, Not Call Centers

When you call, you reach dispatch staff who can actually help you troubleshoot, not a script reader in another state.

Your technician isn’t arriving fresh off orientation — many have been with us for years. That continuity builds trust.

Transparent Pricing and No Hidden Charges

We quote what we charge. If the problem is bigger than expected, we call and explain before proceeding.

We won’t surprise you with bills. Service calls include diagnosis and a recommendation; you decide what you want to do.

Our Heritage

Our Story

Spencer Heating and Air was founded in 1967 by folks who believed that comfort wasn’t a luxury — it was essential. Over 55 years, we’ve watched Auburn grow, served families through seasons and decades, and built something we’re genuinely proud of.

We’ve seen equipment evolve from window units to smart mini-splits. We’ve watched our neighbors trust us with their biggest investment — their homes. We’ve shown up in 105-degree summers and 20-degree winters, season after season, because our neighbors count on us to keep their homes comfortable.

That history isn’t something we brag about to impress you. It’s the foundation of every job we do. The technician at your door today is trained by people who trained people we hired 20 years ago. The quality standards we enforce are the same ones we enforced when we opened.

Our goal isn’t to become bigger. It’s to become better — more responsive, more knowledgeable, more trustworthy — every year.

Founded

1967

Over 55 years of continuous service to Auburn and surrounding communities.

Our Foundation

What We Believe In

These aren’t marketing slogans. They’re the principles that guide every decision we make, from hiring to training to how we show up at your door.

Honesty First We’ll tell you if a repair is a waste of money or if you don’t need what you’re about to buy.
Competence That Shows Our team can explain what’s happening in your system so you understand the problem and solution.
Respect for Your Home We clean up after ourselves, arrive on schedule, and respect your home like it’s ours.
Service When You Need It We take the time to do every job right. We don’t rush jobs to get to the next one.
1

Investment in Our People

Our technicians get ongoing training, proper tools, and fair pay. Companies with unhappy technicians produce unhappy customers. We invest in our team because it’s the right thing and it makes everyone better.

2

Community Commitment

We sponsor local sports, support Auburn schools, and contribute to community causes. This is home for us and our families. We’re not extracting value and sending it elsewhere — we’re investing back.

3

Continuous Improvement

We stay current with new technology, updated codes, and evolving best practices. The HVAC industry changes, and we change with it while maintaining our core commitment to quality.

4

Long-Term Relationships

We’re not looking for one-time transactions. We want to be your HVAC partner for decades, just like we’ve been for thousands of Auburn families who trust us year after year.

5

Accountability

When something goes wrong, we own it and fix it. No finger-pointing, no excuses. We stand behind our work because our reputation depends on your satisfaction.

Spencer Heating and Air maintenance technician servicing an AC unit
Maintenance Plans

Protect Your Auburn Home With Our Maintenance Plans

Our maintenance members enjoy priority scheduling, consistent system performance, and the confidence that comes from knowing a trained professional is keeping an eye on their equipment throughout the year.

What’s Included In Our Maintenance Plan?

Seasonal Tune-Ups
Extended Equipment Lifespan
Priority Scheduling
Improved Energy Efficiency
Flexible Financing

Financing Options for Auburn Homeowners

We know that a new HVAC system or a major repair can be a significant investment. That is why Spencer Heating and Air works with trusted lending partners to make quality comfort accessible to every homeowner. We want you to make the best decision for your home — not the cheapest one because of budget pressure.

Why Consider Financing?

Affordable Monthly Payments
Invest in Efficiency Now
No Comfort Compromises
Quick & Easy Approval
Couple reviewing financing options for a new HVAC system
Our Coverage

Meet the People Behind Spencer

Our team is what makes this work. Experienced technicians, responsive dispatch, office staff who actually know HVAC — they’re the ones showing up at your door and answering your call.

We proudly serve Auburn and surrounding communities throughout Lee County and beyond: Opelika, Beauregard, Salem, Valley, Camp Hill, and Waverly. Same standards everywhere.

Experienced Technicians

EPA certified, factory trained, and many with years of experience at Spencer. They know HVAC systems inside and out.

Knowledgeable Dispatch

When you call, you reach people who understand HVAC and can help troubleshoot or prioritize your service call.

Auburn & Lee County

Primary service area includes Auburn, Opelika, and surrounding communities with fast response times.

Same-Day Service

Same-day service for urgent HVAC problems during business hours. We answer the phone, assess your situation, and get you on the schedule quickly.

Licensed & Insured

AL License #13038, full liability and workers compensation insurance for your protection.

Community Focused

Local ownership, community involvement, and genuine investment in Auburn’s success.

Spencer Heating and Air team member
Common Questions

Questions About Spencer Heating and Air

Since 1967. That’s 55+ years of serving Auburn and surrounding communities. Not many HVAC contractors can say they’ve been continuously operating under the same family ownership for that long.

Yes. AL License #13038. We carry full liability and workers compensation insurance. These aren’t optional — they’re the minimum you should expect from any contractor working in your home.

We stand behind our installations and repairs. Details vary by service type, but warranty information is provided in writing at the time of service. Contact us if you want specifics before scheduling.

Yes. We partner with Wells Fargo for flexible financing on new installations and major repairs. See financing options.

Call us immediately. We want to make it right. If something didn’t go as promised, we’ll address it. Customer satisfaction isn’t a slogan for us — it’s how we’ve stayed in business for 55 years.

National brands offer consistency. We offer something different — genuine expertise from people with roots in your community, flexibility to tailor solutions to your specific home, and accountability because we live here. Both have merits; it depends on what you value.

Yes. We sponsor local sports, support Auburn schools, and contribute to community causes. This is home for us and our families. We’re not extracting value and sending it elsewhere — we’re investing back.

Call 334-887-9020 or use our online scheduler. We’re available Monday through Friday, 7:30 AM to 4:00 PM, and we prioritize urgent repairs.

Yes. Our maintenance plan includes seasonal tune-ups, inspections, priority scheduling, and discounted repair rates. Most homeowners find it saves money and prevents costly breakdowns. Learn about maintenance plans.

You’ll reach a dispatcher who listens to your issue, confirms you’re in our service area, and provides you with a realistic time window. We arrive on time with properly diagnosed recommendations. If it’s a simple fix, you get a clear explanation and quote before proceeding.

Service Areas

Proudly Serving Auburn and the Lake Martin Area

Spencer Heating and Air operates from two convenient locations to serve communities across East Alabama. Whether you live in the heart of Auburn or along the shores of Lake Martin, our team is never far away.

Other Location

Spencer Heating and Air at the Lake

Our Jackson’s Gap location brings Spencer service to the entire Lake Martin region — tailored for lake homes, vacation properties, and the seasonal startup-shutdown cycle that lakefront living demands.

Call Jackson’s Gap Location 256-373-3165

Our Lake Martin team understands the realities of lakefront properties — humidity loads, seasonal idle periods, and the fast response a weekend at the lake deserves.

Book Service at Lake Martin Location
Our Commitment

Ready to Experience the Spencer Difference?

For over 55 years, Spencer Heating and Air has set the standard for honest, expert HVAC service in Auburn, AL and the Lake Martin area. Our customers keep coming back because they know they can count on us — for fair pricing, skilled workmanship, and the kind of genuine care that only comes from a family-owned business with deep roots in the community.

Whether you need a brand-new American Standard system, a quick repair, or a comprehensive maintenance plan, we are here and ready to help. Do not settle for anything less than the best — your home and your family deserve it.

American Standard Customer Care Dealer
Serving You Since 1967
55+ Years of Experience
Chamber of Commerce Members
Same-Day Service Available
Family Owned & Operated
Ready to Experience the Difference

We’d Love to Serve Your Home

Whether this is your first call to Spencer or you’ve been a customer for years, we’re here to make sure your home stays comfortable. Our team is trained, licensed, and genuinely invested in your satisfaction.

AL License #13038 Since 1967 Community Focused