Furnace failure in winter is serious. Spencer Heating and Air responds with same-day service, expert diagnosis, safety testing, and honest repair recommendations. Your home’s heat is essential — we treat it that way.
Describe your issue and we will prioritize service. Call us during business hours — we’re open Monday through Friday, 7:30 AM to 4:00 PM. No heat in winter is serious and gets priority attention.
334-887-9020Five reasons families across Auburn, Opelika, and Lee County trust Spencer when their heating fails. Click any card to read the detail.
Furnace failure in cold weather requires rapid response. We come out today and get you heat.
Winter no-heat calls take priority over routine appointments. Our trucks are stocked with common furnace parts, and we respond same-day to restore your heat as quickly as possible.
We test for carbon monoxide leaks, verify venting, and ensure all safety systems function. Safety comes before cost.
Every furnace repair begins with safety testing. We check for carbon monoxide leaks, verify proper venting, and test all safety interlocks before addressing the heating problem. Your family’s safety is our first priority.
Furnace problems require systematic testing — checking ignition, gas flow, heat exchanger, electrical connections, safety interlocks. We diagnose accurately.
Furnace systems are complex and require methodical testing to identify the root cause. We test ignition systems, gas flow, electrical connections, and heat exchanger integrity to provide accurate diagnosis and lasting repairs.
If repair makes sense, we repair. If replacement is smarter, we explain why.
We provide honest guidance on repair versus replacement. If your furnace is old and repair costs are high, we will explain when replacement makes more financial sense. You decide based on complete information.
We have repaired thousands of Auburn furnaces. We know what breaks and how to fix it.
Since 1967, Spencer has been Auburn’s trusted heating contractor. Our experience with every furnace brand and model means faster diagnosis, better repairs, and solutions that last.
Tap a symptom to see why it matters and how soon you should call.
If your furnace runs but doesn’t heat, or won’t start at all, call immediately. Causes range from thermostat issues to gas valve failure to compressor problems.
What to do: Check your thermostat settings first, then call us for prompt diagnosis. Extended cold exposure can cause frozen pipes and health risks.
When to Call
Right Now
No heat in winter is serious and requires prompt attention.
Burning smells, unusual noises, or sweet chemical odors require immediate attention. Shut off the furnace and call us.
What to do: Turn off your furnace immediately if you smell burning, gas, or chemical odors. These can indicate serious safety issues that require professional diagnosis.
When to Call
Right Now
Strange odors can indicate gas leaks or electrical problems — safety first.
Evacuate your home immediately and call 911, then call us. Carbon monoxide leaks are life-threatening.
What to do: Get everyone out of the house immediately, call 911 from outside, then call us for furnace inspection and repair.
When to Call
911 First
This is a life-safety hazard. Evacuate immediately and call 911.
Cracks in the heat exchanger, rust, or visible deterioration indicate serious problems. Call for urgent diagnosis.
What to do: Turn off your furnace and call for professional inspection. Visible damage often indicates safety issues that require immediate attention.
When to Call
Today
Visible damage can indicate heat exchanger cracks or other safety issues.
Grinding, squealing, banging, or other unusual noises indicate mechanical problems that need professional attention.
What to do: Note when the sounds occur and call for diagnosis. Unusual sounds often indicate failing components that can cause bigger problems if ignored.
When to Call
This Week
Unusual sounds indicate failing components — early repair prevents bigger problems.
Electrical fault. Don’t keep resetting the breaker — call for professional diagnosis.
What to do: Leave the breaker off and call us. Repeatedly resetting a tripped breaker is a fire risk and indicates an electrical problem that needs professional attention.
When to Call
Right Now
Electrical faults are safety issues — do not keep resetting the breaker.
Methodical testing, safety first, transparent results. Every Spencer furnace repair follows the same six-step process — from the first call through the final system test.
We check for obvious damage, listen for abnormal sounds, smell for unusual odors, and assess overall system condition. Safety concerns are identified immediately.
We test for carbon monoxide leaks, verify proper venting, and check safety controls. Safety testing happens before anything else — your family’s safety is our first priority.
We measure voltage at key points, test the thermostat circuit, and check ignition systems. Electrical problems are common causes of furnace failure.
We verify gas flow, test ignition operation, and confirm proper combustion. Gas-related issues require specialized testing and safety protocols.
We explain the problem, provide repair cost, and explain options. You decide based on accurate information. For older systems, we discuss repair versus replacement.
Most repairs are same-day. Parts requiring ordering are scheduled for rapid callback. Every repair ends with a full system test and safety verification.
Our maintenance members enjoy priority scheduling, consistent system performance, and the confidence that comes from knowing a trained professional is keeping an eye on their equipment throughout the year.
What’s Included In Our Maintenance Plan?
We know that a new HVAC system or a major repair can be a significant investment. That is why Spencer Heating and Air works with trusted lending partners to make quality comfort accessible to every homeowner. We want you to make the best decision for your home — not the cheapest one because of budget pressure.
Why Consider Financing?
Hover over the section to see the full list. The first card shows the most common heating-season repair we run — the rest fan out as you explore.
From ignition system failures to heat exchanger cracks, our technicians diagnose, explain, and repair every kind of furnace issue homeowners encounter. We will walk you through what is happening, what it will take to fix, and whether a repair or replacement is the smarter call.
Symptom: Furnace won’t light. Pilot light issues or ignition electrode failure. Quick diagnosis and repair.
Symptom: No fuel delivery. Gas valve failure prevents heating. Replacement required.
Symptom: No heat delivery. Blower motor or bearings failed. Motor replacement needed.
Symptom: Furnace won’t respond to thermostat. Thermostat failure or wiring issue. Quick fix.
Symptom: Furnace runs but doesn’t heat, carbon monoxide alarm sounds. Heat exchanger failure is serious and requires immediate repair or replacement.
Symptom: System won’t start, breaker trips, or intermittent operation. Control board, wiring, or safety switch failure requiring electrical repair.
Same-day response usually. Call and we will give you estimated arrival time. Winter no-heat calls take priority over routine appointments.
Call 334-887-9020 during business hours. We’re open Monday through Friday, 7:30 AM to 4:00 PM, and we prioritize no-heat calls. We’ll answer and assess your situation.
Yes. Extended cold exposure can cause frozen pipes, mold, and health risks. Get heat restored as soon as possible. We prioritize no-heat calls for this reason.
Varies with the part — from a minor thermostat fix to a major heat exchanger replacement. We diagnose and quote upfront before proceeding. Financing is available for major repairs.
If your furnace is 15+ years old and repair is expensive, replacement may be better. If it is newer, repair is usually the right choice. We explain the math and let you decide.
Yes. If a repair doesn’t work, call us back. We will diagnose further at no charge and correct the issue. We stand behind our work with written warranties.
Check your documentation. Most systems have 10-year heat exchanger and 5-year parts warranties. We verify during diagnosis. Warranty covers parts; you pay labor.
Schedule annual fall tune-up. Join our maintenance plan. Change filters regularly. If you notice problems, call immediately rather than waiting.
Evacuate immediately, call 911, then call us. This is a life-safety hazard. Do not re-enter your home until first responders clear it and we inspect your furnace.
No. Furnace systems involve gas, electrical, and combustion components that require professional expertise. DIY furnace repair is dangerous and can void warranties. Always call a licensed technician.
Spencer Heating and Air operates from two convenient locations to serve communities across East Alabama. Whether you live in the heart of Auburn or along the shores of Lake Martin, our team is never far away.
Our Jackson’s Gap location brings Spencer service to the entire Lake Martin region — tailored for lake homes, vacation properties, and the seasonal startup-shutdown cycle that lakefront living demands.
Call Jackson’s Gap Location 256-373-3165Our Lake Martin team understands the realities of lakefront properties — humidity loads, seasonal idle periods, and the fast response a weekend at the lake deserves.
Book Service at Lake Martin Location
For over 55 years, Spencer Heating and Air has set the standard for honest, expert HVAC service in Auburn, AL and the Lake Martin area. Our customers keep coming back because they know they can count on us — for fair pricing, skilled workmanship, and the kind of genuine care that only comes from a family-owned business with deep roots in the community.
Whether you need a brand-new American Standard system, a quick repair, or a comprehensive maintenance plan, we are here and ready to help. Do not settle for anything less than the best — your home and your family deserve it.
Furnace failure in winter is serious. Spencer Heating and Air responds with same-day service and expert repair. We prioritize no-heat calls and get your heat restored quickly and safely.
