Equality homeowners depend on Spencer Heating and Air for reliable heating, cooling, and air quality service in the Lake Martin climate. Whether you’re facing an AC breakdown, planning a furnace replacement, scheduling preventive maintenance, or upgrading to high-efficiency equipment, our American Standard-certified technicians respond fast and diagnose accurately. Based minutes away in Jackson’s Gap with 55+ years of local experience, we deliver honest service to every Equality home.
Call 256-373-3165 during business hours, for fast HVAC service in Equality. We dispatch from our nearby Jackson’s Gap location and provide realistic response times upfront. Whether it’s AC failure in summer heat or furnace breakdown in winter, we’re here during business hours to restore your comfort.
256-373-3165Five reasons families across Equality and the Lake Martin region have made Spencer their first call when comfort fails. Click any card to read the detail.
Our service center is conveniently located in nearby Jackson’s Gap, so when you call with an urgent repair, we dispatch quickly.
Rural Equality properties sometimes get deprioritized by large national companies — not us. We treat every Equality service call with the same urgency we’d give our own home. We know Equality’s climate patterns and the equipment in local homes, so technicians arrive prepared with the right parts and diagnostic equipment.
Spencer Heating and Air opened for business in 1967, serving Equality families through five decades of equipment evolution.
We’ve installed and maintained systems through changing refrigerant regulations, high-efficiency innovations, and countless Alabama summers. That longevity means something: we’ve earned our reputation through thousands of honest transactions, not through advertising hype. Equality homeowners trust us because neighbors refer us to neighbors.
Our technicians hold EPA 608 certification and American Standard advanced training.
They understand how Lake Martin’s humidity, seasonal temperature swings, and typical Equality home construction affect HVAC performance. Whether your home has a ductwork system, a packaged unit on the roof, or a mini-split setup, our techs diagnose issues accurately and explain what they find in plain language. Certification isn’t a wall decoration — it’s proof we stay current with modern equipment and safety standards.
Installation and replacement can be expensive, so we partner with Wells Fargo to offer financing options.
Before we do any work, you’ll get an honest estimate and know the total cost. No hidden fees, no last-minute surprises, and no pressure. If a repair turns out to need more than we initially quoted, we explain the situation and give you options before we proceed. Learn about financing options.
Equality’s hot, humid summers demand peak air conditioning performance. Winter freezes require reliable furnace heat.
We maintain service availability year-round because comfort can’t wait for convenient weather. Our preventive maintenance program catches problems before they become breakdowns — spring AC tune-ups before summer heat, fall furnace checks before winter cold.
Complete HVAC services for Equality homes and businesses. Click any service to learn more.
Complete central AC services for Equality homes. Repair, maintenance, and new installation of central air conditioning systems. We service all major brands and specialize in American Standard equipment.
Services include: repair, seasonal maintenance, new system installation, ductwork evaluation, and energy efficiency upgrades.
Service Type
Complete AC Service
Repair, maintenance, installation, and same-day service available.
Heat pump service for year-round comfort in Equality. These efficient systems provide both heating and cooling, making them ideal for Alabama’s climate. We handle all heat pump brands and models.
Services include: heat pump repair, seasonal maintenance, new installations, refrigerant service, and efficiency optimization.
Service Type
Heat Pump Service
Heating and cooling in one efficient system.
Gas and electric furnace service for Equality homes. From routine maintenance to repairs and new installations, we keep your furnace running safely and efficiently through Alabama winters.
Services include: furnace repair, annual maintenance, new installations, safety inspections, and efficiency upgrades.
Service Type
Furnace Service
Gas and electric furnace repair and installation.
Packaged HVAC unit service for Equality properties. These all-in-one systems are common in commercial buildings and some residential applications. We service and install all major packaged unit brands.
Services include: packaged unit repair, maintenance, new installations, rooftop unit service, and commercial HVAC solutions.
Service Type
Packaged Units
All-in-one heating and cooling systems.
Ductless mini-split service for Equality homes and businesses. Perfect for room additions, workshops, or homes without existing ductwork. We install and service all major mini-split brands.
Services include: mini-split installation, repair, maintenance, multi-zone systems, and ductless solutions.
Service Type
Mini-Split Service
Ductless heating and cooling solutions.
Air quality solutions and ductwork services for Equality properties. From air purifiers to duct cleaning and sealing, we help improve your indoor air quality and system efficiency.
Services include: ductwork repair, air purifier installation, duct cleaning, sealing services, and indoor air quality assessments.
Service Type
Air Quality Service
Ductwork and indoor air quality solutions.
From the first call through the final system test, every Spencer service call follows the same professional process. We arrive prepared, diagnose accurately, and explain everything in plain language.
When you call, we assess the urgency — AC failure in summer heat gets priority over routine maintenance. We give you realistic response times from our Jackson’s Gap location and advise if the system should stay off until we arrive.
Our technician inspects your equipment — whether it’s a split system, packaged unit, or heat pump — looking for obvious damage, leaks, electrical problems, or signs of wear. This visual assessment often narrows the possibilities before testing begins.
Voltage, amperage, refrigerant pressures, airflow measurements, and control system testing. We use professional diagnostic equipment to identify the exact problem — no guessing, no trial-and-error repairs.
We explain what’s wrong, what the repair costs, and whether repair or replacement makes more sense for your situation. You get all the information needed to make the right decision for your Equality home.
With your approval, most issues are resolved the same day. If parts need ordering, we prioritize delivery and schedule the callback. Every repair ends with full system testing to confirm proper operation.
Our maintenance members enjoy priority scheduling, consistent system performance, and the confidence that comes from knowing a trained professional is keeping an eye on their equipment throughout the year.
What’s Included In Our Maintenance Plan?
We know that a new HVAC system or a major repair can be a significant investment. That is why Spencer Heating and Air works with trusted lending partners to make quality comfort accessible to every homeowner. We want you to make the best decision for your home — not the cheapest one because of budget pressure.
Why Consider Financing?
We offer same-day service availability. Equality calls typically receive response within 30–60 minutes depending on exact location and technician availability. When you call 256-373-3165 with an urgent repair, we’ll give you realistic timing and dispatch our nearest available technician. We treat every urgent repair with the priority it deserves — downtime affects your family’s comfort and safety.
Equality is more rural and spread out than nearby Alexander City, with properties that span wider distances. Response times may vary slightly depending on your specific location within Equality — a property near Highway 78 will see faster response than a property deep in rural Equality. We know Equality’s neighborhoods, rural properties, typical equipment installations in older homes, and local code requirements. We adjust our service approach to fit each property’s unique setup, from roof-mounted packaged units on rural properties to traditional split systems on established homesteads — not a one-size-fits-all approach.
Yes. We maintain same-day availability for urgent breakdowns — AC failure in summer heat, furnace breakdown in winter, or refrigerant leaks affecting your comfort and safety. Call 256-373-3165 during business hours, and describe what’s happening. We’re open Monday through Friday, 7:30 AM to 4:00 PM, and we prioritize urgent repairs to serve Equality homeowners as quickly as we can.
Often yes. If your equipment is repairable and you want to extend its life, we can prioritize maintenance and targeted repairs. However, if repair costs are climbing and the system is over 12 years old, replacement usually makes more sense financially. We’ll walk through the math with you so you understand the long-term cost of keeping versus replacing.
We partner with Wells Fargo for flexible financing options that fit Equality family budgets — no-money-down options with approved credit, extended payment terms spreading cost over 5–10 years, and manufacturer rebates applied to reduce out-of-pocket cost. Equipment and installation are subject to credit approval, but most customers qualify. We also coordinate utility-company energy credits that stack with your financing. Discuss financing options when you request your free estimate — we’ll show you what each efficiency tier costs monthly versus annual savings.
We service both equally well. Heat pumps are becoming more popular throughout Alabama, but packaged roof-mounted units are still common on Equality properties, especially on rural homes and commercial buildings. Our technicians are trained on both types and understand the unique strengths and challenges of each — heat pumps excel at mild-weather efficiency; packaged units handle high capacity demands. Modern dual-fuel systems (heat pump plus furnace) are also gaining popularity because they deliver year-round efficiency — we design, install, and maintain those systems too.
Call us immediately at 256-373-3165. Don’t ignore it — furnace failures in winter are dangerous (especially if you have young children or elderly relatives). Describe what’s happening: no heat at all, heat is weak, or furnace is running but not producing warmth. We’ll dispatch a technician and give you realistic timing. Stay warm while waiting — use space heaters safely or stay at a friend’s house if the home gets dangerously cold.
Ideally twice yearly — spring for AC systems, fall for furnace systems. Each tune-up catches seasonal issues before they become breakdowns. If budget is tight, prioritize whichever season is most demanding for your home — hot Equality summers often make spring AC maintenance the priority. Our maintenance plan includes both visits at a discounted rate.
Sometimes. Utility companies occasionally offer rebates for high-efficiency equipment upgrades — especially for systems with SEER2 14+ for cooling or AFUE 90+ for heating. Manufacturers run seasonal rebate promotions, particularly in spring and fall. We actively track these programs and apply them to reduce your equipment cost. Ask about current rebates when you request your free estimate. Combining our pricing, financing, utility rebates, and manufacturer promotions can significantly reduce your out-of-pocket investment in new equipment.
Maintenance plan members get priority scheduling during peak seasons, discounted parts and labor rates (typically 10–15% savings), twice-yearly tune-ups (spring for AC, fall for furnace), and early problem detection before failures happen. Members also skip the urgent-call markup because preventive maintenance prevents 80% of unexpected breakdowns. Equipment stays at peak efficiency longer, coils stay clean, refrigerant levels stay balanced, and electrical connections stay tight. Over a year, the maintenance plan usually pays for itself through avoided urgent repairs alone — a single urgent repair often exceeds annual plan cost.
Spencer Heating and Air operates from two convenient locations to serve communities across East Alabama. Whether you live in the heart of Auburn or along the shores of Lake Martin, our team is never far away.
Our Auburn flagship has served Lee County since 1967, with the deepest tooling and parts inventory in the region. When you need our broadest expertise — the Auburn team is a short drive away.
Call Auburn Location 334-887-9020Auburn customers and Lake Martin neighbors get the same Spencer commitment to honest work, accurate diagnosis, and repairs that last.
Book Service at Auburn LocationFor over 55 years, Spencer Heating and Air has set the standard for honest, expert HVAC service in the Lake Martin area and Auburn. Our customers keep coming back because they know they can count on us — for fair pricing, skilled workmanship, and the kind of genuine care that only comes from a family-owned business with deep roots in the community.
Whether you need a brand-new American Standard system, a quick repair, or a comprehensive maintenance plan, we are here and ready to help. Do not settle for anything less than the best — your home and your family deserve it.
Spencer Heating and Air has served Equality and the Lake Martin area since 1967 — over five decades of family-owned service. We’re locally accountable and committed to honest service at fair prices. When your AC fails on a hot summer afternoon, your furnace won’t start on a cold morning, or you’re planning an upgrade to new equipment for better efficiency, Spencer is the choice Equality homeowners trust.