Your air conditioning stopped working, and it’s 92 degrees outside. Spencer Heating and Air responds to AC breakdowns in Auburn and surrounding communities with same-day service, accurate diagnosis, and honest repair estimates. We’ve repaired thousands of Auburn air conditioning systems. We understand what breaks, why it breaks, and how to fix it right. When you call with a cooling problem, you’re talking to experienced technicians, not a phone script.
The more detail you provide, the faster we can respond. Is your system not cooling at all, cooling weakly, making strange sounds, or leaking water? We serve Auburn and Opelika with same-day response. Beauregard, Salem, Valley, Camp Hill, and Waverly receive next-day scheduling when possible.
334-887-9020Five reasons families across Auburn, Opelika, and Lee County have made Spencer their first call when comfort fails. Click any card to read the detail.
We arrive with diagnostic equipment and the knowledge to pinpoint problems quickly.
Many AC failures are fixed the same day you call. Urgent repairs take priority over routine appointments, and our trucks are stocked with the components that fail most often.
AC systems are complex. We test, not guess.
A weak cooling symptom could be low refrigerant, a bad capacitor, a dirty filter, a blower problem, or a thermostat issue. Diagnosis requires methodical testing — voltage, pressures, airflow, and amperage — not guessing.
If your AC is old and repair costs are climbing, we will tell you when replacement makes more financial sense.
If a repair will serve you well, we say so. If not, we walk you through replacement options and financing. You decide based on honest information.
Priority access to parts, factory tech support, and manufacturer data on your specific equipment.
As a certified American Standard Customer Care Dealer, Spencer’s technicians are factory-trained on the brand we recommend most — which translates to faster diagnosis and better repairs on every system we touch.
We do not just replace a broken compressor or capacitor. We evaluate the whole system.
Ductwork, airflow, electrical, and refrigerant charge all affect how a repair performs. Our techs check the system as a whole so the fix lasts and the system runs the way it should.
Tap a symptom to see why it matters and how soon you should call.
If your system runs but blows warm air, the compressor may have failed, refrigerant is critically low, or the reversing valve is stuck in heat mode. Don’t ignore this — running a compressor without cooling can cause permanent damage.
What to do: turn the system off and call us immediately. Most compressor-related failures need a same-day service call.
When to Call
Right Now
Compressor damage compounds the longer the system runs without cooling.
Water pooling around your indoor air handler or outdoor unit indicates a clogged condensate drain, a disconnected drain line, or a potential refrigerant leak (which appears as liquid pooling).
What to do: water inside your home requires immediate attention to prevent drywall, ceiling, and flooring damage — and the mold that follows. Call today.
When to Call
Same Day
Water damage compounds quickly — a routine drain clear avoids a costly ceiling repair.
Burning smells indicate electrical failure or overheating. Chemical odors suggest a refrigerant leak (freon smells sweet or chemical-like). Musty smells point to mold or biological growth in your ductwork.
What to do: turn the system off if the smell is burning or chemical and call today. None of these should be ignored.
When to Call
Today
Electrical odors signal a safety risk — do not let the system keep running until we test it.
Grinding sounds mean bearings are failing. Squealing suggests a belt or fan-bearing issue. Hissing indicates a refrigerant leak. Banging often points to a loose component or compressor failure.
What to do: these aren’t minor noises — they’re your system telling you something is wrong. Call for a diagnostic before the small problem turns into a compressor replacement.
When to Call
This Week
Grinding noise especially — a bearing today is a compressor next month.
If your system runs continuously without ever reaching the thermostat setpoint, refrigerant is low, airflow is restricted, or the compressor is struggling. Continuous running drives up your power bill and risks compressor failure.
What to do: call for a diagnostic. We measure pressures, check airflow, and identify the cause before it escalates into a major repair.
When to Call
Soon
Every hour of nonstop run drives utility cost and compressor wear.
A breaker trip indicates an electrical fault — short circuit, ground fault, or overload. This is a safety issue. Don’t keep resetting the breaker and running the system.
What to do: leave the breaker off and call us. Electrical faults require professional diagnosis before the system should run again.
When to Call
Right Now
Repeatedly resetting a tripped breaker is a fire risk — do not do it.
Methodical testing, transparent results, no guessing. Every Spencer repair follows the same seven-step process — from the first call through the final system test.
When you call, we ask about when the problem started, what symptoms you’re seeing, any unusual sounds or smells, and whether the system ran normally recently. We confirm you’re in our service area and provide an estimated arrival time. Safety first — we’ll advise if the system should stay off until we arrive (for electrical or burning issues).
Our technician arrives and visually inspects both the outdoor unit (condenser) and indoor unit (air handler if accessible). They look for obvious damage, leaks, ice buildup, disconnected lines, or signs of electrical problems. This quick visual often narrows the possibilities.
We test electrical power to the compressor, condenser fan, and blower motor. We measure voltage and amperage to see if the system is receiving the right power. A multimeter confirms capacitor charge, thermostat continuity, and control board voltage. This testing identifies electrical failures.
We measure system pressures on both the high-pressure (discharge) and low-pressure (suction) sides of the compressor. Pressures tell us if refrigerant charge is correct, if the compressor is working, and if refrigerant is flowing properly. Abnormal pressures indicate a leak, blockage, or compressor failure. We may use an electronic refrigerant detector to locate leaks.
We verify the blower is running and check static pressure across the filter and ductwork. A clogged filter restricts airflow and reduces cooling. Ductwork leaks or blockages reduce effective cooling. We address these if found.
Once testing is complete, we explain what’s wrong and what the repair costs. We show you the test data (pressures, voltages, amperage) so you understand the diagnosis. We explain options: repair now, replace the compressor, or consider a new system if the unit is old and repairs are expensive. You decide.
If you approve repair, most issues are fixed same day. If the repair requires ordering a part, we schedule the callback and put a rush order on the component. For complex jobs, we may schedule a follow-up appointment. We test the repair thoroughly and confirm system operation before we leave.
Our maintenance members enjoy priority scheduling, consistent system performance, and the confidence that comes from knowing a trained professional is keeping an eye on their equipment throughout the year.
What’s Included In Our Maintenance Plan?
We know that a new HVAC system or a major repair can be a significant investment. That is why Spencer Heating and Air works with trusted lending partners to make quality comfort accessible to every homeowner. We want you to make the best decision for your home — not the cheapest one because of budget pressure.
Why Consider Financing?
Hover over the section to see the full list. The first card shows the most common cooling-season repair we run — the rest fan out as you explore.
From refrigerant leaks to failed compressors, our technicians diagnose, explain, and repair every kind of AC issue homeowners run into. We will walk you through what is happening, what it will take to fix, and whether a repair or replacement is the smarter call.
Symptom: weak cooling, icy buildup on the outdoor unit. We find the leak with electronic detection or dye, repair it, evacuate, and recharge with the correct refrigerant amount — never just top off.
Symptom: compressor or fan won’t start, humming noise. Capacitors store the energy that starts motors. Replacement takes 30 minutes and costs much less than a compressor.
Symptom: not cooling, compressor not running or grinding. The heart of the system. A failed compressor needs replacement — a major repair, and we’ll walk you through whether it makes sense.
Symptom: system cycles on and off frequently, won’t reach setpoint, or won’t respond to adjustments. We test, recalibrate, or replace — smart-thermostat upgrades available with no extra trip charge.
Symptom: no airflow indoors, outdoor fan not spinning, system running but not circulating air. Motor bearings wear out or connections corrode. We replace and verify airflow.
Symptom: weak cooling in some rooms, high utility bills, dust around vents. Ductwork leaks reduce the cooled air reaching your rooms. We seal leaks with mastic and restore airflow.
Same day usually. Call us with a description and we will assess whether it is urgent (system won’t cool in 90° heat) or routine (weak cooling, noise, minor leak). Urgent repairs get priority scheduling. Most diagnostics take 30–60 minutes.
Call 334-887-9020 or leave a message. We’re open Monday through Friday, 7:30 AM to 4:00 PM, and we’ll get you on the schedule as quickly as possible — urgent repairs like no cooling in summer heat get priority. You will know an estimated arrival before we hang up.
We charge a diagnostic fee to come out, run tests, and identify the problem. The fee is applied toward your repair cost if you approve the repair. If you decline (choosing replacement instead, for example), the diagnostic fee is yours to keep and helps you understand your system’s condition.
That is rare, but if a repair doesn’t resolve the problem, call us back. We will diagnose further at no additional charge and correct the issue. We stand behind our work.
We will advise based on age, repair costs, and remaining system life. If your system is 12+ years old and repairs are expensive (compressor replacement, multiple component failures), replacement often makes more financial sense. If it is newer and a single repair is needed, repair is typically the right call.
AC systems contain refrigerant, require evacuation and recharge procedures, and involve electrical work. EPA certification is required for refrigerant handling. Improper repair voids warranties and can damage the system or create safety hazards. Professional repair is essential.
Repair costs vary widely depending on the part — a capacitor is a minor fix, while a compressor replacement is a major repair. We provide a detailed estimate after diagnosis and quote upfront. Financing is available for major repairs.
Check your system documentation for the original installation date. Most systems have a 10-year compressor warranty and a 5-year parts warranty from the manufacturer. We will verify warranty status during diagnosis. Warranty covers parts; you pay labor.
We do not have loaner units, but most repairs are same-day so downtime is minimal. For multi-day repairs we discuss options and keep you informed of progress.
Regular maintenance is key. Replace filters every month during cooling season. Keep the outdoor condenser clear of leaves and debris. If you notice weak cooling, strange sounds, or leaks, call immediately rather than waiting — early intervention prevents major failures.
Spencer Heating and Air operates from two convenient locations to serve communities across East Alabama. Whether you live in the heart of Auburn or along the shores of Lake Martin, our team is never far away.
Our Jackson’s Gap location brings Spencer service to the entire Lake Martin region — tailored for lake homes, vacation properties, and the seasonal startup-shutdown cycle that lakefront living demands.
Call Jackson’s Gap Location 256-373-3165Our Lake Martin team understands the realities of lakefront properties — humidity loads, seasonal idle periods, and the fast response a weekend at the lake deserves.
Book Service at Lake Martin Location
For over 55 years, Spencer Heating and Air has set the standard for honest, expert HVAC service in Auburn, AL and the Lake Martin area. Our customers keep coming back because they know they can count on us — for fair pricing, skilled workmanship, and the kind of genuine care that only comes from a family-owned business with deep roots in the community.
Whether you need a brand-new American Standard system, a quick repair, or a comprehensive maintenance plan, we are here and ready to help. Do not settle for anything less than the best — your home and your family deserve it.
Spencer Heating and Air responds to AC repairs in Auburn and surrounding areas with same-day service, accurate diagnosis, and honest pricing. We will identify what is wrong, explain your repair options, and get your system cooling again.
