Your mini-split system stopped cooling or heating, and you need it fixed fast. Spencer Heating and Air responds with same-day service, expert diagnosis of ductless systems, and honest repair recommendations. Mini-splits are reliable, but when they fail, diagnosis requires understanding refrigerant systems, electrical controls, and mode-switching. We know these systems and can get yours running again.
Is it not cooling, not heating, making noise, leaking, or having other problems? The more detail you provide, the faster we can respond. We serve Auburn and Opelika with same-day response. Beauregard, Salem, Valley, Camp Hill, and Waverly receive next-day scheduling when possible.
334-887-9020Five reasons families across Auburn, Opelika, and Lee County trust Spencer with their ductless system repairs. Click any card to read the detail.
Mini-splits aren’t just “AC without ducts.” They’re sophisticated systems with unique controls and failure modes.
Mini-splits have complex electrical controls, refrigerant systems, and mode-switching capabilities that require specialized knowledge. Our technicians understand these systems and can diagnose problems other contractors might miss.
We test electrical operation, refrigerant pressures, and control signals systematically.
Most mini-split issues are identified within 30–60 minutes using proper diagnostic equipment. We test voltage, pressures, and control signals to pinpoint the exact problem rather than guessing.
Refrigerant work requires EPA certification and proper procedures. We handle all work to spec.
Our technicians are EPA 608 certified for refrigerant handling and follow manufacturer specifications for all repairs. Improper procedures can damage your system or void warranties.
If repair makes sense, we repair. If replacement is smarter, we explain why.
We provide honest recommendations based on system age, repair costs, and remaining life. You get the information you need to make the right decision for your situation and budget.
We respond quickly to mini-split failures during business hours.
Mini-split failures can’t wait. We prioritize urgent repairs during business hours to get your system running again as fast as possible.
Tap a symptom to see why it matters and how soon you should call.
If the system runs but doesn’t deliver hot or cold air, the compressor may have failed, refrigerant is low, or electrical connections are loose. Don’t ignore this — running a failed compressor can cause permanent damage.
What to do: turn the system off and call us immediately. Most compressor-related failures need same-day diagnosis.
When to Call
Right Now
Compressor damage compounds the longer the system runs without heating or cooling.
Visible leaking indicates a serious issue. Water leaks can damage your home, while refrigerant leaks reduce system performance and are environmentally harmful.
What to do: don’t run the system and call us immediately. Leaks require professional diagnosis and repair.
When to Call
Right Now
Water damage and refrigerant loss compound quickly — immediate attention required.
Grinding, squealing, or burning odors indicate internal failure. These aren’t minor issues — they signal serious problems that can worsen rapidly.
What to do: system should be shut off and diagnosed professionally. Don’t let it keep running.
When to Call
Today
Electrical odors signal safety risk — immediate professional attention needed.
Electrical fault. Don’t keep resetting the breaker — this is a fire risk. The system has an electrical problem that requires professional diagnosis.
What to do: leave the breaker off and call for professional diagnosis before the system should run again.
When to Call
Right Now
Repeatedly resetting a tripped breaker is a fire risk — do not do it.
If the system doesn’t respond at all, it could be electrical, a failed capacitor, or control board issues. These problems prevent the system from operating entirely.
What to do: call for diagnosis. Most no-start conditions are repairable if diagnosed properly.
When to Call
Same Day
No-start conditions often have simple fixes if diagnosed quickly.
System won’t respond to thermostat or remote control commands. Could be communication issues, control board failure, or sensor problems.
What to do: call for diagnosis. Control issues can often be repaired without major component replacement.
When to Call
This Week
Control problems are usually repairable and shouldn’t be ignored.
Methodical testing, transparent results, no guessing. Every Spencer mini-split repair follows the same six-step process — from the first call through the final system test.
We visually inspect indoor and outdoor units, check for obvious damage or leaks, and listen for abnormal sounds. This initial assessment often points us toward the problem area before detailed testing begins.
We measure voltage at critical points, test capacitors, and check control board function. Mini-splits have complex electrical systems that require specialized testing procedures.
We measure system pressures to check refrigerant charge and system operation. Proper refrigerant levels are critical for mini-split performance and longevity.
We test thermostat communication, mode switching, and heating/cooling operation. Mini-splits have sophisticated controls that require specific testing procedures.
We explain the problem, repair cost, and options. You decide based on honest information about repair vs. replacement based on system age and repair costs.
Most repairs are same-day. Parts requiring ordering are scheduled for rapid callback. Every repair ends with a full system test to ensure proper operation before we leave.
Our maintenance members enjoy priority scheduling, consistent system performance, and the confidence that comes from knowing a trained professional is keeping an eye on their equipment throughout the year.
What’s Included In Our Maintenance Plan?
We know that a new HVAC system or a major repair can be a significant investment. That is why Spencer Heating and Air works with trusted lending partners to make quality comfort accessible to every homeowner. We want you to make the best decision for your home — not the cheapest one because of budget pressure.
Why Consider Financing?
Hover over the section to see the full list. The first card shows the most common mini-split repair we perform — the rest fan out as you explore.
From refrigerant leaks to control board failures, our technicians diagnose, explain, and repair every kind of mini-split issue homeowners encounter. We will walk you through what is happening, what it will take to fix, and whether a repair or replacement makes the most sense.
Symptom: Weak cooling or heating. We find the leak with electronic detection, repair it, evacuate the system, and recharge with the correct refrigerant amount — never just top off.
Symptom: System won’t start, humming sound. Capacitors store the energy that starts motors. Quick replacement, affordable fix that prevents compressor damage.
Symptom: System runs but doesn’t cool or heat. Compressor needs replacement. Major repair, and we’ll walk you through whether it makes financial sense.
Symptom: No airflow from indoor unit. Fan motor or bearings failed. Indoor unit fan replacement restores proper air circulation and system operation.
Symptom: System won’t respond to thermostat or remote control. Control board replacement needed to restore communication and system operation.
Symptom: Erratic operation, won’t maintain temperature. Temperature sensors or thermostat communication problems. We test, recalibrate, or replace as needed.
Usually same day. Call with details and we’ll prioritize based on urgency. Most mini-split diagnostics take 30–60 minutes using proper testing equipment.
Call 334-887-9020 during business hours. We’re open Monday through Friday, 7:30 AM to 4:00 PM, and we prioritize urgent mini-split failures. You’ll know an estimated arrival time before we hang up.
Varies with the part — from a minor capacitor fix to a major compressor repair. We diagnose and quote upfront before proceeding. Financing is available for major repairs.
If your system is 10+ years old and repair is expensive, replacement may be better. If it’s newer, repair is usually the right choice. We explain the math and let you decide.
Yes. If a repair doesn’t work, call us back. We’ll diagnose further at no additional charge and correct the issue. We stand behind our work.
Check your documentation. Most systems have 10-year compressor and 5-year parts warranties. We verify during diagnosis. Warranty covers parts; you pay labor.
No. Refrigerant work requires EPA certification. Mini-splits have complex electrical systems that require professional expertise. Professional repair is necessary.
Schedule seasonal maintenance. Keep outdoor unit clear of debris. Clean indoor unit filters monthly. Join our maintenance plan for automatic scheduling.
Yes. We service all major mini-split brands including Mitsubishi, Daikin, Fujitsu, LG, and others. Our technicians are trained on multiple systems.
If parts need ordering, we put a rush on them and schedule the callback. We keep you informed of progress and provide realistic timelines for completion.
Spencer Heating and Air operates from two convenient locations to serve communities across East Alabama. Whether you live in the heart of Auburn or along the shores of Lake Martin, our team is never far away.
Our Jackson’s Gap location brings Spencer service to the entire Lake Martin region — tailored for lake homes, vacation properties, and the seasonal startup-shutdown cycle that lakefront living demands.
Call Jackson’s Gap Location 256-373-3165Our Lake Martin team understands the realities of lakefront properties — humidity loads, seasonal idle periods, and the fast response a weekend at the lake deserves.
Book Service at Lake Martin Location
For over 55 years, Spencer Heating and Air has set the standard for honest, expert HVAC service in Auburn, AL and the Lake Martin area. Our customers keep coming back because they know they can count on us — for fair pricing, skilled workmanship, and the kind of genuine care that only comes from a family-owned business with deep roots in the community.
Whether you need a brand-new American Standard system, a quick repair, or a comprehensive maintenance plan, we are here and ready to help. Do not settle for anything less than the best — your home and your family deserve it.
Fast diagnosis and honest repair. Spencer Heating and Air brings mini-split expertise and same-day service to Auburn and surrounding areas. We will identify what is wrong, explain your options, and get your system running again.
