Heat pumps deliver both heating and cooling using the same equipment — making them efficient, economical, and perfect for central Alabama’s mild winters and hot summers. Instead of switching between a furnace and an air conditioner, a single heat pump handles both, automatically. Spencer Heating and Air specializes in ducted heat pump systems, from diagnosis and repair to new installation and seasonal maintenance.
One system for heating and cooling. Heat pumps are perfect for Auburn’s climate — efficient heating in mild winters, reliable cooling in hot summers. Whether you need repair, maintenance, or a new installation, we’re ready to help.
334-887-9020Five reasons Auburn homeowners trust Spencer for heat pump service, repair, and installation. Click any card to read the detail.
Ducted heat pumps are more complex than single-mode AC. We diagnose heating mode failures, cooling mode issues, and reversing valve problems.
Not all HVAC contractors understand heat pump systems. We diagnose heating mode failures, cooling mode issues, reversing valve problems, and defrost cycle faults with precision testing and factory training.
We’re a certified American Standard Customer Care Dealer with factory training on their heat pump systems.
Factory training means precision installation and access to priority parts and support. We understand the systems we install and can service them properly for years to come.
We maintain heat pumps in both heating and cooling seasons. Spring tune-up for cooling, fall tune-up for heating.
Two visits per year catch problems early. Join our maintenance plan for automatic scheduling and priority service when you need repairs.
When we install a new heat pump, sizing is critical. Too small, it struggles. Too large, it cycles inefficiently.
We size correctly using Manual J load calculations and optimize ductwork for proper airflow. The result is efficient operation and lower utility bills.
Heat pump failures happen in winter and summer. We respond quickly to breakdowns during business hours.
Comfort can’t wait. Call us during business hours for fast heat pump service — we’ll assess your situation and provide an arrival estimate.
Tap a service to learn more about our heat pump expertise.
Fast diagnosis and repair for heating failures, cooling deficits, strange sounds, or reversing valve issues. Most repairs completed same-day.
Common issues: reversing valve failure, defrost cycle problems, refrigerant leaks, compressor issues, and electrical faults. We diagnose both heating and cooling modes.
Response Time
Same Day
Same-day service available for urgent heat pump failures.
New ducted heat pump systems with precise sizing, ductwork evaluation, professional installation, and operator training. Financing available.
Installation includes: load calculation, equipment sizing, ductwork assessment, electrical connections, refrigerant charging, and system commissioning.
Installation Time
1-2 Days
Complete installation with testing and operator training.
Seasonal tune-ups for both heating and cooling modes. Maintenance catches problems early and keeps your system efficient year-round.
Maintenance includes: cleaning, filter replacement, refrigerant charge check, and testing both heating and cooling functions.
Service Schedule
Twice Yearly
Spring cooling tune-up and fall heating tune-up.
Cooling-only systems for homes with existing heating solutions. Professional installation, repair, and maintenance services.
Best for: homes with gas furnaces, electric heat, or other heating systems that don’t need replacement.
System Type
Cooling Only
Works with existing heating systems.
Ductless heating and cooling for specific rooms or zones. Perfect for additions, workshops, or homes without ductwork.
Advantages: no ductwork required, individual room control, high efficiency, and quiet operation.
Installation
Ductless
Perfect for room additions and zone control.
Backup or primary heating systems. Gas and electric furnaces available for homes that need dedicated heating solutions.
Options: natural gas, propane, and electric furnaces with various efficiency ratings and features.
Fuel Types
Gas & Electric
Backup heating or primary heating systems.
A heat pump is a single system that heats in winter and cools in summer. Instead of running a furnace and AC separately, one unit does both.
In most cases, the heat pump alone handles heating and cooling for Auburn’s climate. No need for separate heating and cooling systems.
Heat pumps work especially well in mild-winter climates like central Alabama, where deep freezes are rare and the system can operate efficiently year-round.
Heat pumps extract heat from outside air (even cold air contains some heat) and concentrate it inside. Much more efficient than generating heat.
The reversing valve automatically switches between heating and cooling modes based on your thermostat setting. No manual switching required.
Heat pumps use less energy because they move heat efficiently rather than generating it wastefully. Your heating costs will likely be lower than with a furnace.
Our maintenance members enjoy priority scheduling, consistent system performance, and the confidence that comes from knowing a trained professional is keeping an eye on their equipment throughout the year.
What’s Included In Our Maintenance Plan?
We know that a new HVAC system or a major repair can be a significant investment. That is why Spencer Heating and Air works with trusted lending partners to make quality comfort accessible to every homeowner. We want you to make the best decision for your home — not the cheapest one because of budget pressure.
Why Consider Financing?
From routine repairs to new installations, Spencer provides complete heat pump services for Auburn homeowners. Hover over the section to see the full list.
Whether you need same-day repair, seasonal maintenance, or a new energy-efficient installation, our factory-trained technicians deliver professional service with honest pricing and reliable results.
Same-day diagnosis and repair for heating failures, cooling problems, reversing valve issues, and compressor faults. Same-day service available during business hours.
Professional installation with precise sizing, ductwork evaluation, electrical connections, and system commissioning. Financing available.
Spring cooling tune-up and fall heating tune-up. Cleaning, filter replacement, refrigerant check, and testing both heating and cooling functions.
The component that switches between heating and cooling modes. If your heat pump cools but won’t heat (or vice versa), the reversing valve is often the culprit.
Heat pumps periodically defrost ice buildup on the outdoor coil. If the defrost cycle fails, the system loses heating efficiency and may freeze up.
Ductwork sealing, airflow balancing, and refrigerant charge optimization to maximize efficiency and comfort in both heating and cooling modes.
Heat pumps extract heat from the outside air (even cold air contains some heat) and concentrate it inside. In very cold conditions (below 20°F), most systems switch to a backup heat source. Central Alabama rarely reaches those temperatures, so heat pumps are efficient year-round here.
The reversing valve is the component that switches your heat pump between heating mode and cooling mode. It’s also the component most likely to fail. If your heat pump cools fine but doesn’t heat (or heats but doesn’t cool), the reversing valve is often the culprit.
Twice yearly: a spring cooling tune-up and a fall heating tune-up. Each visit includes cleaning, filter replacement, refrigerant charge check, and testing both heating and cooling functions. Join our maintenance plan for automatic scheduling.
In Auburn’s climate, yes. Most winters, a properly sized heat pump handles all heating. On rare extremely cold nights, a backup heating source (electric strip heat or a furnace) may engage. But this is minimal in our region.
No. Heat pumps use less energy because they move heat (efficiently) rather than generating it (wastefully). Your heating costs will likely be lower with a heat pump than a furnace, despite the mild differences in equipment cost.
An air conditioner cools only. A heat pump heats and cools using the same equipment. A heat pump is basically an AC unit with a reversing valve that allows it to heat as well.
Cost depends on system size, equipment efficiency, installation complexity, and ductwork needs. Schedule a free in-home estimate and we’ll provide transparent pricing.
Yes. We work with Wells Fargo for flexible financing. See financing options.
Most equipment includes a 10-year manufacturer warranty on the compressor and parts. We include a 1-year labor warranty. Extended warranty options are available. Ask about warranties.
First, verify the thermostat is set to “heat” mode and the temperature setting is above the current room temperature. Check that your backup heat source (if any) isn’t engaged. If the system still won’t heat, call us. Heating failures in winter need prompt attention.
Spencer Heating and Air operates from two convenient locations to serve communities across East Alabama. Whether you live in the heart of Auburn or along the shores of Lake Martin, our team is never far away.
Our Jackson’s Gap location brings Spencer service to the entire Lake Martin region — tailored for lake homes, vacation properties, and the seasonal startup-shutdown cycle that lakefront living demands.
Call Jackson’s Gap Location 256-373-3165Our Lake Martin team understands the realities of lakefront properties — humidity loads, seasonal idle periods, and the fast response a weekend at the lake deserves.
Book Service at Lake Martin Location
For over 55 years, Spencer Heating and Air has set the standard for honest, expert HVAC service in Auburn, AL and the Lake Martin area. Our customers keep coming back because they know they can count on us — for fair pricing, skilled workmanship, and the kind of genuine care that only comes from a family-owned business with deep roots in the community.
Whether you need a brand-new American Standard system, a quick repair, or a comprehensive maintenance plan, we are here and ready to help. Do not settle for anything less than the best — your home and your family deserve it.
Heat pumps are efficient, economical, and perfect for Auburn’s climate. Whether you need repair, maintenance, or a new system, Spencer Heating and Air brings expertise and same-day availability.
