When summer heat hits and your air conditioner fails, you need fast, dependable service from technicians who know how to fix it right. Spencer Heating & Air has been serving Jackson's Gap and the Lake Martin region since 1967 with fast AC repair, same-day diagnostics, and transparent pricing. Our team carries the right parts, understands every major system, and doesn't upsell you on repairs you don't need. Schedule your repair today — or call us now at 256-373-3165.
Your air conditioning system is complex. Our technicians will inspect your unit thoroughly, identify the root cause, and walk you through your options—whether that's a repair or, if replacement makes sense, financing for a new system. Start with a repair appointment or explore our maintenance plans to prevent future breakdowns. If financing is a concern, we offer flexible payment options.
256-373-3165Six reasons families across Jackson's Gap, Alexander City, and the Lake Martin region have made Spencer their first call when comfort fails. Click any card to read the detail.
We provide fast, same-day AC repairs in Jackson's Gap and surrounding areas during business hours.
A broken system on a 95-degree day is a priority call for us. Our service teams respond quickly and come fully equipped to diagnose and repair most common failures on the first visit.
Spencer Heating & Air was established in 1967, and our technicians bring decades of real-world repair knowledge.
We've rebuilt compressors, replaced refrigerant lines, cleared frozen evaporators, and restored cooling to thousands of Lake Martin homes. Experience matters when you're under pressure.
We're an American Standard Customer Care Dealer with direct access to factory parts, current technical bulletins, and manufacturer support.
Your system is in the hands of technicians trained on your equipment brand.
Every repair starts with a detailed diagnosis.
We measure refrigerant pressures, check electrical components, inspect ductwork, and test airflow before recommending any work. You'll know exactly what's wrong and why it needs fixing.
No surprise charges, no pressure to replace a system that can be repaired, no hidden diagnostics fees.
We explain the repair, show you the worn part if needed, and give you the option to proceed or get a second opinion.
Tap a problem to see what causes it and how we fix it.
A refrigerant leak is one of the most common cooling failures. Your AC may run but blow warm air, or it may cycle short and never reach comfortable temperatures. We locate the leak using electronic detection equipment, repair the line or seal the connection, and recharge your system to factory specifications.
When to Call
Same Day
Low refrigerant causes compressor damage if the system keeps running.
The compressor pumps refrigerant through your system; when it fails, cooling stops completely. You might hear grinding noises, smell burning oil, or simply notice your outdoor unit running but no cold air inside. Compressor replacement is a major repair—we'll help you understand the cost and explore whether repair or system replacement makes the most sense for your situation.
When to Call
Right Now
Turn the system off immediately to prevent further damage.
When the indoor evaporator coil freezes, your system loses the ability to absorb heat. You may see ice on the copper lines, notice reduced airflow through vents, or find water pooling around the indoor unit. Causes range from low refrigerant to dirty filters to blocked return ductwork—we diagnose the root cause and fix it, not just the ice.
When to Call
Today
Turn off the system and let ice melt before we arrive.
Your outdoor unit runs, but little to no cool air comes through your vents. A failed blower motor can't push conditioned air through your ducts. We test the motor, capacitor, and electrical connections to confirm the failure, then replace the motor or repair the underlying electrical issue.
When to Call
This Week
No airflow means no cooling, even if the outdoor unit runs.
Your AC won't start, or it hums but doesn't turn on. A failed capacitor (a small electrical component that jumpstarts the compressor and fan) is often the culprit. Capacitors are inexpensive to replace and can be diagnosed quickly—a swap might restore your system in under an hour. Capacitor failures are common in Alabama's heat, where prolonged high temperatures stress electrical components more than in cooler climates.
When to Call
Same Day
Quick fix that often restores cooling immediately.
A faulty thermostat can prevent your AC from receiving the call to cool, or it may cause the system to cycle erratically. You might notice that your system runs continuously without reaching set temperature, or it fails to turn on at all even when the thermostat shows cooling mode. We test thermostat wiring, calibration, and communication with your AC system to determine whether repair, recalibration, or replacement is needed.
When to Call
Soon
Poor temperature control wastes energy and reduces comfort.
From the first call through the final system test, every Spencer repair follows the same five-step process to ensure accurate diagnosis and lasting repairs.
Call 256-373-3165 or request an appointment online. Tell us what you're experiencing—no cooling, weak airflow, strange noises, or water leaks. We'll confirm a service window that works for your schedule.
Our technician will assess your indoor unit, outdoor condenser, and ductwork. They'll check thermostat settings, measure temperatures, test electrical connections, and listen for unusual sounds. If necessary, they'll use pressure gauges and electronic leak detectors to pinpoint the problem.
Once you approve the work and repair cost, our technician gets to work. Some repairs—capacitor replacement, clearing clogged lines, fixing electrical connections—take less than an hour. Other work—compressor replacement, major refrigerant leaks—may take longer or require a return visit if parts need to be ordered.
After the repair is complete, we test your AC under load, verify that cool air is flowing through all vents, and confirm your system is holding refrigerant pressure and cycling normally. We clean up the work area and make sure everything is secure.
We provide written documentation of the repair, parts used, labor hours, and the warranty on the work. If your system is aging, we may recommend a maintenance plan to catch future issues before they leave you without cooling.
Our maintenance members enjoy priority scheduling, consistent system performance, and the confidence that comes from knowing a trained professional is keeping an eye on their equipment throughout the year.
What’s Included In Our Maintenance Plan?
We know that a new HVAC system or a major repair can be a significant investment. That is why Spencer Heating and Air works with trusted lending partners to make quality comfort accessible to every homeowner. We want you to make the best decision for your home — not the cheapest one because of budget pressure.
Why Consider Financing?
Hover over the section to see the full list. From central AC units to heat pumps to mini-splits, our technicians diagnose and repair every type of cooling system homeowners use in the Lake Martin region.
We handle everything from simple capacitor replacements to complex compressor rebuilds, and we'll walk you through what is happening, what it will take to fix, and whether a repair or replacement is the smarter call.
Your split system AC (outdoor condenser + indoor air handler) is the most common cooling setup in Jackson's Gap. We repair compressors, condensers, evaporator coils, fans, motors, capacitors, and refrigerant lines. If repair isn't practical, we install new systems with flexible financing.
Heat pumps provide both cooling and heating in one unit. Repair challenges are similar to AC—refrigerant issues, compressor failure, reversing valve problems—but the diagnosis must account for both cooling and heating mode operation. We handle all heat pump repair types.
Ductless mini-splits are increasingly popular in this region. We diagnose and repair the outdoor unit, indoor heads, refrigerant lines, and electronics. Read more about mini-split repair and maintenance.
A frozen coil or weak airflow often points to ductwork issues—leaks, blockages, or poor insulation. We can test your duct system for leaks and recommend sealing or insulation improvements. Learn more about ductwork design and repair.
Whether your outdoor fan won't turn or your indoor blower isn't pushing air, we diagnose motor and capacitor failures and replace them with OEM or equivalent parts that match your system.
A faulty thermostat can masquerade as a system failure—no call for cooling, incorrect temperature sensing, or erratic cycling. We test and replace thermostats, or upgrade to a smart, programmable model for better control and energy savings.
If your system is cooling but running inefficiently, repair usually makes sense. If it's over 15 years old, the compressor has failed, or you're paying for frequent service calls, replacement may save money over time. We'll give you honest advice and run the numbers with you.
We provide a one-year warranty on parts and labor for most repairs. Specific warranty terms depend on the work performed—we'll explain what's covered when you approve the service.
A thorough diagnosis costs a service call fee. Once you approve the repair work, that fee applies toward your bill. If you decide not to proceed, you've still paid for our time to identify the problem.
For many common failures—capacitor, blower motor, simple refrigerant leaks, electrical connections—yes, we can complete the repair in one visit. Compressor replacement or major component failures may require a second trip if parts need special ordering.
We're open Monday through Friday, 7:30 AM to 4:00 PM. Call 256-373-3165 and we'll get you on the schedule as quickly as possible—urgent repairs like no cooling in summer heat get priority. We'll give you an estimated arrival window when you call.
We're an American Standard Customer Care Dealer and repair all major HVAC brands—Carrier, Trane, Lennox, Rheem, Goodman, Ruud, York, and others. Bring any manufacturer, and we have the technical expertise and parts network to fix it.
Yes. If a repair cost is high, we offer flexible financing through Wells Fargo to spread the cost over time. Ask us about options when you receive your repair estimate.
Regular maintenance—tune-ups twice a year, filter changes, coil cleaning—catches wear before it becomes a failure. Many homeowners find a maintenance plan worth the investment to avoid unexpected breakdowns and extend system life. We can discuss what makes sense for your situation.
Call us right away at 256-373-3165. We prioritize urgent cooling-season repairs and keep technician schedules flexible. Having a maintenance plan gives members priority scheduling during peak season.
Yes. We've been in Jackson's Gap since 1967, and many of our customers are multi-generation family homeowners. Ask us for references, and we'll connect you with neighbors who've used our repair service.
Spencer Heating and Air operates from two convenient locations to serve communities across East Alabama. Whether you live in the heart of Auburn or along the shores of Lake Martin, our team is never far away.
Our Auburn flagship has served Lee County since 1967, with the deepest tooling and parts inventory in the region. When you need our broadest expertise — the Auburn team is a short drive away.
Call Auburn Location 334-887-9020Auburn customers and Lake Martin neighbors get the same Spencer commitment to honest work, accurate diagnosis, and repairs that last.
Book Service at Auburn Location
For over 55 years, Spencer Heating and Air has set the standard for honest, expert HVAC service in the Lake Martin area and Auburn. Our customers keep coming back because they know they can count on us — for fair pricing, skilled workmanship, and the kind of genuine care that only comes from a family-owned business with deep roots in the community.
Whether you need a brand-new American Standard system, a quick repair, or a comprehensive maintenance plan, we are here and ready to help. Do not settle for anything less than the best — your home and your family deserve it.
Broken air conditioning isn't just uncomfortable—it can be dangerous in Alabama heat. Spencer Heating & Air has 55+ years of experience diagnosing and fixing AC problems quickly and affordably. We're honest about what your system needs, transparent about cost, and ready with same-day service when you need us. Financing is available through Wells Fargo if a major repair or replacement is needed. Join our maintenance plan to reduce the chances of future breakdowns and extend your system's life.
