Heat pumps deliver both heating and cooling from a single system—perfect for Alabama’s climate where winters are mild and summers are scorching. Whether you need to replace an aging furnace, repair a failing heat pump, or install a new energy-efficient system, Spencer Heating and Air brings 55+ years of experience to every installation and service call. As an American Standard Customer Care Dealer and AL License #13038, our technicians specialize in heat pump installation, repair, and maintenance.
When heating or cooling fails unexpectedly, we respond with same-day service. Winter breakdowns and summer failures get priority attention. We handle urgent breakdowns and routine tune-ups that keep your system running efficiently through every season.
256-373-3165Five reasons families across Jackson’s Gap, Alexander City, and the Lake Martin area choose Spencer for heat pump services. Click any card to read the detail.
Since 1967, we’ve been the trusted HVAC partner for Jackson’s Gap families.
We understand Alabama’s mild winters and hot summers—and how heat pumps excel in this climate. Our decades of experience mean we know what works and what doesn’t in our local conditions.
We’re an authorized American Standard Customer Care Dealer focused on heat pump technology.
Our technicians know these systems inside out and install manufacturer-backed equipment that handles both seasons flawlessly. Factory training and genuine parts ensure optimal performance.
When heating or cooling fails unexpectedly, we respond with same-day service.
Winter breakdowns and summer failures get priority attention. We understand that heat pump failures affect both your heating and cooling, making quick response critical for your comfort.
Our team holds AL License #13038 with certifications ensuring every heat pump is installed to manufacturer specs.
Proper installation is critical for efficiency and longevity. We follow manufacturer specifications and local codes to ensure your system performs as designed for years to come.
Heat pumps are far more efficient than traditional furnace-AC splits.
We help you understand the savings and select systems that balance upfront cost with long-term energy efficiency. Heat pumps can reduce your energy bills by 30-50% compared to traditional systems.
Spencer Heating and Air offers three core heat pump services tailored to your comfort and budget. Tap a service to learn more.
Heat pump breakdowns leave you without heating or cooling—and in Alabama, that means discomfort fast. We diagnose issues quickly—whether it’s refrigerant loss, a failed compressor, a control board failure, or a reversing valve problem—and explain your repair options.
What we handle: If replacement makes more sense than repair, we’ll discuss heat pump installation and show you the comparison. Same-day service available for urgent breakdowns.
Heat pumps running year-round need twice-yearly attention: a spring tune-up before cooling season and a fall tune-up before heating season. Our tune-up checks refrigerant charge, cleans coils, inspects electrical connections, verifies airflow, and confirms the reversing valve switches properly.
What’s included: Maintenance catches problems before they leave you uncomfortable. Regular service extends system life and maintains efficiency.
Whether you’re replacing an old furnace-and-AC split with a single efficient heat pump or upgrading to a newer model, we handle the entire process. We size the system correctly for your home’s heating and cooling load—critical because undersized heat pumps struggle in winter, while oversized ones cycle inefficiently.
Our process: Proper sizing, professional installation, and system commissioning ensure optimal performance and efficiency.
Even a perfectly sized heat pump loses 20–40% of its heating or cooling through leaky ducts. We design ducts properly, test them for leaks, and seal them so you get what you’re paying for.
Why it matters: Heat pump efficiency depends on more than the unit itself. The whole system matters, and proper ductwork is essential for optimal performance.
Dirty filters restrict airflow and make your heat pump work harder. High-efficiency filters and air cleaners protect both comfort and indoor air quality.
Benefits: Better air quality, improved system efficiency, and reduced maintenance needs. We recommend and install the right filtration for your home and system.
Some homes use both AC and heat pump systems. We service every type of cooling equipment and can help you understand the benefits of each system type.
Our expertise: Whether you have a traditional central AC system or are considering the switch to a heat pump, we provide expert service and honest recommendations.
Spencer Heating and Air has served Jackson’s Gap families for 55 years. We’re not a franchise or a national chain—we’re local, licensed, and invested in your comfort. Our American Standard dealer status gives you access to manufacturer support and genuine parts designed to work as a system.
We start by understanding your comfort needs, current system performance, and energy goals. Whether you need repair, maintenance, or installation, we assess your specific situation and provide honest recommendations based on your home and budget.
Our certified technicians perform comprehensive testing—refrigerant pressures, electrical connections, airflow measurements, and reversing valve operation. We identify issues accurately and explain what we find in terms you can understand.
We present your options clearly—repair vs. replacement, different system sizes, efficiency levels, and financing options. You see all costs upfront with no hidden fees or surprise charges.
Whether we’re repairing your existing system or installing a new heat pump, we follow manufacturer specifications and industry best practices. Proper installation is critical for efficiency, longevity, and warranty coverage.
Every job ends with complete system testing and customer education. We show you how to operate your heat pump efficiently, explain maintenance requirements, and ensure you’re completely satisfied with the work.
Our maintenance members enjoy priority scheduling, consistent system performance, and the confidence that comes from knowing a trained professional is keeping an eye on their equipment throughout the year.
What’s Included In Our Maintenance Plan?
We know that a new HVAC system or a major repair can be a significant investment. That is why Spencer Heating and Air works with trusted lending partners to make quality comfort accessible to every homeowner. We want you to make the best decision for your home — not the cheapest one because of budget pressure.
Why Consider Financing?
We serve the following communities with experienced heat pump installation and repair. Our Jackson’s Gap location provides fast response times throughout the Lake Martin area.
From routine repairs to seasonal maintenance and new installations, Spencer Heating and Air brings professional heat pump service to your community with the experience and expertise you can trust.
15 minutes from Jackson’s Gap. Full heat pump installation, repair, and maintenance services available with same-day response.
Full heat pump service available including repairs, seasonal maintenance, and new system installations.
Installation and repair services with local technician dispatch. Regular maintenance scheduling available.
Serving the Lake Martin area with seasonal tune-ups and comprehensive heat pump services.
Regional service coverage with heat pump specialists providing reliable local service.
Reliable local service for all heat pump needs including installation, repair, and maintenance.
A heat pump is a single system that both heats and cools your home by moving heat rather than creating it. In summer, it removes heat from your home and moves it outside. In winter, it pulls heat from the outside air (even when it’s cold) and moves it indoors. This process is far more efficient than furnaces that burn fuel or standalone AC units.
Yes. Modern heat pumps work efficiently down to about 35°F and still provide usable heating below that temperature. Alabama’s winters rarely stay below 35°F for extended periods, making heat pumps ideal for this region. They handle our heating and cooling needs without auxiliary heating most of the year.
Compared to a traditional furnace plus AC split system, heat pumps use 30–50% less energy because they move heat instead of creating it. Savings vary based on your usage patterns, local electricity rates, and how well your home is insulated, but most homeowners see noticeable reductions in their annual energy bills.
Spring maintenance: refrigerant charge check, outdoor and indoor coil cleaning, airflow testing, filter replacement, and thermostat calibration. Fall maintenance: all of the above plus verification that the reversing valve switches properly between heating and cooling. Twice-yearly tune-ups prevent most failure modes.
In heating mode, heat pumps cycle into a defrost cycle periodically. This temporarily closes off the indoor unit while the outdoor coil clears frost. You might hear hissing or see a mist—this is normal. It ensures efficient operation in cold weather.
If your system is over 12–15 years old and the repair exceeds 40% of a replacement cost, replacement is usually smarter. Older heat pumps lose efficiency and break down more frequently. A newer system pays for itself through lower energy bills and fewer service calls.
Most heat pumps handle the full load in Alabama’s climate. If your home is extremely large, poorly insulated, or in an area with rare hard freezes, we might recommend a small backup heat source, but this is rare in our service area. We’ll evaluate your specific situation.
With annual or twice-yearly tune-ups, filter changes, and coil cleaning, modern heat pumps last 15–20 years. Systems that skip maintenance fail sooner. Regular service extends lifespan and keeps efficiency high.
Yes, financing is available for heat pump installation through Wells Fargo. A new system is an investment—we make it accessible with flexible payment options.
Yes, join our maintenance plan to lock in priority service, discounts on repairs, and twice-yearly tune-ups that keep your heat pump running efficiently year-round.
Spencer Heating and Air operates from two convenient locations to serve communities across East Alabama. Whether you live in the heart of Auburn or along the shores of Lake Martin, our team is never far away.
Our Auburn flagship has served Lee County since 1967, with the deepest tooling and parts inventory in the region. When you need our broadest expertise — the Auburn team is a short drive away.
Call Auburn Location 334-887-9020Auburn customers and Lake Martin neighbors get the same Spencer commitment to honest work, accurate diagnosis, and repairs that last.
Book Service at Auburn Location
For over 55 years, Spencer Heating and Air has set the standard for honest, expert HVAC service in the Lake Martin area and Auburn. Our customers keep coming back because they know they can count on us — for fair pricing, skilled workmanship, and the kind of genuine care that only comes from a family-owned business with deep roots in the community.
Whether you need a brand-new American Standard system, a quick repair, or a comprehensive maintenance plan, we are here and ready to help. Do not settle for anything less than the best — your home and your family deserve it.
A properly sized and installed heat pump is one of the most efficient ways to heat and cool your Alabama home. Whether you need a repair, twice-yearly maintenance, or a complete system replacement, Spencer Heating and Air has the experience to do it right.
