A packaged system delivers your entire HVAC solution in one consolidated unit—heating and cooling hardware enclosed in a single cabinet that sits on your roof, in your attic, or outside your home. Spencer Heating and Air brings 55+ years of expertise to every packaged unit project. We’re an American Standard Customer Care Dealer with certified technicians who understand the complexities of servicing all-in-one systems. Packaged systems simplify HVAC by combining heating, cooling, and air handling into one tightly integrated unit.
Packaged systems require specialized expertise. Whether your all-in-one unit needs a repair, seasonal maintenance, or complete replacement, we serve Jackson’s Gap, Alexander City, and the entire Lake Martin region with same-day response when possible.
256-373-3165Five reasons Lake Martin families trust Spencer for their packaged HVAC systems. Click any card to read the detail.
Since 1967, we’ve been the trusted HVAC partner for Jackson’s Gap families with all types of heating and cooling systems.
Our longevity means we’ve installed, serviced, and maintained packaged equipment across multiple generations of technology—from legacy systems to today’s high-efficiency models.
Packaged systems demand different diagnostic and repair approaches than split systems.
Our technicians understand the unique architecture of packaged units—how the components interact within one cabinet, where failures typically originate, and what it takes to restore them correctly. This specialized knowledge keeps your all-in-one system running efficiently.
We’re authorized to service and install American Standard packaged systems.
Dealer status gives you access to factory training, genuine parts, manufacturer technical support, and warranty backing—not generic HVAC service, but brand-specific expertise.
Incorrect placement, inadequate ductwork sizing, or improper electrical connections undermine even high-quality equipment.
Our installation process includes thorough site assessment, proper unit positioning, ductwork design verification, electrical compliance, system testing, and comprehensive homeowner training.
Our team holds the licenses and EPA certifications required for safe, code-compliant work.
Every service call includes proper diagnostics, quality repairs, and documentation—so you know exactly what was done and why.
Spencer Heating and Air handles everything from routine repairs to complete system replacements.
Your packaged unit failed, and your home is losing comfort fast. We work fast to diagnose the problem—whether it’s a failed compressor, a broken blower motor, a refrigerant leak, a control board malfunction, or an electrical fault. Packaged systems are complex, all-in-one units requiring specific diagnostic skills. We don’t guess. We test, locate the root cause, explain what failed and why, and present repair vs. replacement options with clear cost-benefit analysis.
Same-Day Service
Same Day
Call for immediate dispatch to diagnose and repair your packaged system.
Packaged units operating year-round benefit from disciplined seasonal maintenance: a spring tune-up before cooling season and a fall tune-up before heating season begins. Our service includes filter replacement, refrigerant charge verification, coil cleaning (indoor and outdoor components within the cabinet), blower motor and electrical connection inspection, airflow testing, thermostat calibration, and refrigerant system pressure checks. This regimen catches small issues before they cascade into expensive failures—keeping your system efficient, reliable, and long-lived.
Maintenance Schedule
Twice Yearly
Spring and fall tune-ups prevent unexpected breakdowns during peak seasons.
When it’s time for a new packaged system—whether you’re upgrading for efficiency, your current unit has reached end-of-life, or you’re converting from a split system—we handle the entire installation. Proper installation of a packaged unit requires careful site assessment (roof strength, weather exposure, drainage), correct unit sizing and positioning, proper ductwork connection, electrical infrastructure review, refrigerant charging to exact specs, pressure testing for leaks, and performance verification before handoff. We engineer solutions that maximize efficiency and longevity from day one.
Installation Process
Complete
From site assessment to final testing, we handle every aspect of your new system.
Packaged systems push conditioned air through ducts to your rooms. Leaky or undersized ductwork wastes 20–40% of the heating or cooling before it reaches you. We test your ducts for leaks, seal gaps, and verify proper sizing for maximum efficiency.
Efficiency Gain
20-40%
Proper ductwork sealing can recover significant energy losses.
Clogged or low-quality filters choke airflow and reduce your packaged system’s efficiency. We install high-efficiency filtration and air cleaning systems that protect both comfort and indoor air quality.
Air Quality
Improved
High-efficiency filtration protects your system and your health.
If you have questions about how packaged systems compare to split AC units, our team can walk you through the options and help you understand the differences.
System Comparison
Expert Advice
We help you choose between packaged and split system options.
Comprehensive evaluation, expert diagnosis, quality repairs. Every Spencer packaged system service follows the same methodical process—from initial assessment through final system verification.
We begin with a comprehensive evaluation of your packaged system—visual inspection of the cabinet, electrical connections, ductwork connections, and overall unit condition. This assessment identifies obvious issues and helps us understand your system’s history and maintenance needs.
Our technicians perform detailed testing of all system components—refrigerant pressures, electrical voltages, airflow measurements, temperature differentials, and control system operation. This data-driven approach identifies the root cause of any problems.
Based on our testing, we provide a clear diagnosis of any issues and explain your options. Whether it’s a simple repair, major component replacement, or system upgrade, we walk you through the costs and benefits of each approach.
With your approval, we perform all necessary repairs or installations using genuine parts and proven techniques. Our work meets or exceeds manufacturer specifications and local code requirements.
Every job ends with complete system testing to verify proper operation. We check all functions, measure performance, and ensure your packaged system is running efficiently and reliably before we leave your property.
Our maintenance members enjoy priority scheduling, consistent system performance, and the confidence that comes from knowing a trained professional is keeping an eye on their equipment throughout the year.
What’s Included In Our Maintenance Plan?
We know that a new HVAC system or a major repair can be a significant investment. That is why Spencer Heating and Air works with trusted lending partners to make quality comfort accessible to every homeowner. We want you to make the best decision for your home — not the cheapest one because of budget pressure.
Why Consider Financing?
Packaged systems offer unique advantages for certain homes and applications. From space savings to simplified maintenance, these all-in-one units solve specific comfort challenges that split systems cannot address as effectively.
Whether you’re dealing with limited indoor space, rooftop installation requirements, or the need for a complete HVAC solution in one cabinet, packaged systems deliver reliable heating and cooling with fewer components to maintain.
Everything in one cabinet—compressor, condenser, evaporator, blower, and controls. No separate outdoor unit, no indoor furnace. Just one system handling your complete heating and cooling needs.
Perfect for homes with limited indoor space, no basement, or restricted attic access. The entire system sits outside or on the roof, freeing up valuable interior square footage.
All components in one location means easier access for service and maintenance. No need to coordinate between indoor and outdoor units—everything is right there for our technicians.
Ideal for rooftop mounting where ground space is limited or aesthetics matter. Keeps the unit out of sight while providing excellent access for service and maintenance.
Modern packaged systems with variable-speed compressors and smart controls deliver excellent efficiency ratings while adjusting output to match your exact comfort needs.
Built for outdoor exposure with weather-resistant cabinets and components designed to handle Alabama’s climate. Proper installation ensures years of reliable operation.
A packaged system contains all HVAC components—compressor, condenser, evaporator, blower, and controls—in one cabinet. A split system has the compressor and condenser outside with the furnace or air handler indoors. Packaged units are all-in-one; split systems are two-piece. Packaged systems take up less interior space but are exposed to weather on your roof or outside wall. Split systems are quieter inside but require an outdoor compressor unit and separate indoor equipment.
Packaged units are usually mounted on the roof, in the attic, or on an exterior wall where they can draw fresh air and reject heat outside. Roof placement is most common because it keeps the unit accessible for maintenance and away from landscaping or obstructions. Installation location affects noise exposure, weather protection, and future service access—all factors we consider during design.
Yes. Packaged systems can include either a heat pump (for both heating and cooling) or a gas furnace plus AC conditioning. Heat pump packaged units are more efficient for year-round operation. Gas-furnace packaged units provide traditional heating plus AC cooling. Both options work well in Alabama’s climate. We help you choose the configuration that matches your comfort needs and energy goals.
We recommend twice-yearly maintenance: spring tune-up before cooling season and fall tune-up before heating season. Each visit includes filter replacement, refrigerant charge verification, coil cleaning, electrical inspection, airflow testing, and thermostat calibration. Spring and fall tune-ups catch problems before peak season demands—preventing unexpected breakdowns when you need comfort most.
Common failures include refrigerant leaks (from corrosion or vibration), blower motor bearing wear, compressor failure, and electrical connection corrosion. Most failures are preventable with regular maintenance—refrigerant charge checks catch leaks before loss cascades into compressor damage; coil cleaning prevents fouling; and electrical inspections catch loose connections before they fail. Proper maintenance extends system life 3–5 years beyond what neglected systems achieve.
Well-maintained packaged systems last 12–18 years. Weather exposure on roofs and exterior walls ages components faster than split systems protected indoors. However, with disciplined maintenance, coil cleaning, and prompt repairs, many packaged units run 18–20 years. Neglected systems fail within 10 years. The difference is maintenance and site protection.
If repair costs less than 40% of replacement and your unit is under 12 years old, repair is typically the right choice. Beyond that, older packaged systems lose efficiency and break down more frequently. A newer system pays for itself through lower operating costs and reduced service calls—often the better long-term investment.
Modern packaged systems, especially heat pump versions, are significantly more efficient than older split systems. High-efficiency packaged units with variable-speed compressors and smart controls adjust output continuously, preventing the energy waste of constant on-off cycling. Efficiency ratings (SEER for cooling, HSPF for heating) vary—we help you understand trade-offs between upfront cost and energy savings.
Yes. Replace low-quality filters monthly, ensure ductwork is sealed and insulated, have your thermostat professionally calibrated, and schedule twice-yearly maintenance. We can also evaluate ductwork for leaks, improve insulation, and upgrade your thermostat to a smart model that learns your usage patterns and reduces energy when you’re away.
Heat pump packaged systems in Alabama rarely need backup heat. Our region’s winters are mild enough that heat pumps handle full heating loads. In extremely rare hard freezes, some units include electric backup (strip heaters), but this is typically not necessary for your area. Gas-furnace packaged units have inherent backup heating and don’t rely on outdoor air temperature.
Spencer Heating and Air operates from two convenient locations to serve communities across East Alabama. Whether you live in the heart of Auburn or along the shores of Lake Martin, our team is never far away.
Our Auburn flagship has served Lee County since 1967, with the deepest tooling and parts inventory in the region. When you need our broadest expertise — the Auburn team is a short drive away.
Call Auburn Location 334-887-9020Auburn customers and Lake Martin neighbors get the same Spencer commitment to honest work, accurate diagnosis, and repairs that last.
Book Service at Auburn Location
For over 55 years, Spencer Heating and Air has set the standard for honest, expert HVAC service in the Lake Martin area and Auburn. Our customers keep coming back because they know they can count on us — for fair pricing, skilled workmanship, and the kind of genuine care that only comes from a family-owned business with deep roots in the community.
Whether you need a brand-new American Standard system, a quick repair, or a comprehensive maintenance plan, we are here and ready to help. Do not settle for anything less than the best — your home and your family deserve it.
Whether your packaged unit needs a repair, seasonal maintenance before peak season, or a complete replacement, Spencer Heating and Air is ready to help. We’re licensed, experienced, and committed to keeping your home comfortable year-round with professional packaged system service.
