Kent homeowners rely on Spencer Heating and Air for dependable HVAC repair, installation, and maintenance — right in your neighborhood. When your heating fails on a winter morning, your AC stops in summer heat, or you’re planning an upgrade, Spencer has you covered. We’re based nearby in Jackson’s Gap with deep Lake Martin roots, and Kent is one of our core service communities. Fast response, American Standard equipment, and decades of local expertise.
Kent is close to our Jackson's Gap service center, so we can respond quickly to urgent repairs. Whether your system stopped working completely or you're noticing problems, call us for fast diagnosis and professional repair. We serve all of Kent and the surrounding Lake Martin communities with same-day response when possible.
256-373-3165Five reasons families across Kent and the Lake Martin area have made Spencer their first call for home comfort. Click any card to read the detail.
Spencer has served Kent families since the 1960s, and we understand the specific HVAC challenges that Lake Martin area homeowners face.
We know how summer humidity affects cooling efficiency, the seasonal heating demands of Alabama winters, and the building characteristics of Kent's neighborhoods. Our technicians have diagnosed and repaired equipment in homes just like yours, giving us real-world expertise that generic national contractors simply don't have. That local knowledge means smarter diagnostics and solutions tailored to how Kent homes actually perform.
When your HVAC system fails, you need fast help—not a promise to call you back tomorrow.
Because we're based nearby at Jackson's Gap and have technicians throughout the Lake Martin region, Kent homeowners get genuinely fast response times. Call us for urgent repair—same-day dispatch with technicians ready to respond when you need help most. We don't schedule urgent repairs days out; we prioritize them for same-day or next-day service.
We're an American Standard Customer Care Dealer, so Kent customers get quality equipment with full manufacturer backing plus Spencer's 55-year local reputation.
You're not dealing with a national call center thousands of miles away—decision-makers are here in the Lake Martin community, and we stand behind every job we do. If an issue arises with your equipment, you reach people who know your home and care about your satisfaction.
We explain what's wrong with your system in plain language, show you repair and replacement options with honest pricing, and let you decide.
Kent families appreciate our straightforward approach because we've earned their trust over decades. No hidden fees buried in the invoice, no pressure to buy services you don't need, no inflated charges when you call at night. Your repair cost is what we quote.
Regular tune-ups catch problems before they become expensive repairs.
Spring and fall maintenance keeps your equipment running efficiently through peak seasons and extends equipment life. Kent homeowners on our maintenance plan spend far less than those waiting for breakdowns, and they enjoy the peace of mind knowing a professional has inspected their system recently.
Complete HVAC services for Kent homes and businesses. Click any service to learn more.
Complete central AC services for Kent homes. Repair, maintenance, and new installation of central air conditioning systems. We service all major brands and specialize in American Standard equipment.
Services include: repair, seasonal maintenance, new system installation, ductwork evaluation, and energy efficiency upgrades.
Service Type
Complete AC Service
Repair, maintenance, installation, and same-day service available.
Heat pump service for year-round comfort in Kent. These efficient systems provide both heating and cooling, making them ideal for Alabama’s climate. We handle all heat pump brands and models.
Services include: heat pump repair, seasonal maintenance, new installations, refrigerant service, and efficiency optimization.
Service Type
Heat Pump Service
Heating and cooling in one efficient system.
Gas and electric furnace service for Kent homes. From routine maintenance to repairs and new installations, we keep your furnace running safely and efficiently through Alabama winters.
Services include: furnace repair, annual maintenance, new installations, safety inspections, and efficiency upgrades.
Service Type
Furnace Service
Gas and electric furnace repair and installation.
Packaged HVAC unit service for Kent properties. These all-in-one systems are common in commercial buildings and some residential applications. We service and install all major packaged unit brands.
Services include: packaged unit repair, maintenance, new installations, rooftop unit service, and commercial HVAC solutions.
Service Type
Packaged Units
All-in-one heating and cooling systems.
Ductless mini-split service for Kent homes and businesses. Perfect for room additions, workshops, or homes without existing ductwork. We install and service all major mini-split brands.
Services include: mini-split installation, repair, maintenance, multi-zone systems, and ductless solutions.
Service Type
Mini-Split Service
Ductless heating and cooling solutions.
Air quality solutions and ductwork services for Kent properties. From air purifiers to duct cleaning and sealing, we help improve your indoor air quality and system efficiency.
Services include: ductwork repair, air purifier installation, duct cleaning, sealing services, and indoor air quality assessments.
Service Type
Air Quality Service
Ductwork and indoor air quality solutions.
Professional diagnosis, transparent pricing, quality workmanship. Every Spencer service call follows the same proven process — from the first call through the final system test.
When you call, we ask about your system's symptoms, when the problem started, and any unusual sounds or smells. We confirm your Kent location, provide an arrival window, and advise if the system should stay off until we arrive for safety reasons.
Our technician inspects both indoor and outdoor equipment, looking for obvious damage, leaks, electrical issues, or signs of wear. This visual inspection often narrows the possibilities before diagnostic testing begins.
We test electrical components, measure refrigerant pressures, check airflow, and verify thermostat operation. Our diagnostic equipment identifies the exact problem so we can recommend the right solution.
We explain what's wrong in plain language, show you the test results, and present your options with honest pricing. For older systems, we discuss repair vs. replacement to help you make the best decision.
With your approval, we complete the repair using quality parts and proven techniques. Every job ends with a full system test to verify proper operation before we leave your Kent home.
Our maintenance members enjoy priority scheduling, consistent system performance, and the confidence that comes from knowing a trained professional is keeping an eye on their equipment throughout the year.
What’s Included In Our Maintenance Plan?
We know that a new HVAC system or a major repair can be a significant investment. That is why Spencer Heating and Air works with trusted lending partners to make quality comfort accessible to every homeowner. We want you to make the best decision for your home — not the cheapest one because of budget pressure.
Why Consider Financing?
Hover over the section to see the full list. These advantages show why Kent homeowners choose Spencer for their HVAC needs.
From routine repairs to planned installations, our commitment to quality service and customer satisfaction has made us the trusted choice for Lake Martin area families. We combine technical expertise with honest communication and fair pricing.
Kent is close to our Jackson's Gap location, so we can respond quickly to urgent repairs. same-day dispatch with same-day service when possible.
55+ years serving Lake Martin families. We understand Kent homes, local climate challenges, and the specific HVAC needs of your neighborhood.
Factory-trained technicians, priority parts access, and manufacturer support. Quality equipment with local service you can trust.
We explain problems clearly, provide upfront pricing, and give you honest advice about repair vs. replacement decisions.
From routine repairs to new installations, ductwork to air quality solutions. One company for all your home comfort needs.
Written warranty on all work performed. We stand behind our repairs and installations with guaranteed satisfaction.
Kent is close to our Jackson's Gap service center, so response times are typically 20–45 minutes for urgent repairs depending on the exact location and current technician availability. Call 256-373-3165 immediately when your system fails, and we'll dispatch someone right away. For urgent breakdowns, we maintain same-day service during business hours.
A routine maintenance visit—spring tune-up or fall heating check—takes about 1.5 to 2 hours. We inspect, clean, test, and optimize your equipment. If we find minor issues, we address them during the visit. If something needs parts or major work, we'll explain options and schedule a follow-up.
Yes. Many Kent families join our maintenance plan for two scheduled tune-ups per year—one before cooling season, one before heating season. Plan members get discounted service rates, priority scheduling, and peace of mind knowing their equipment is professionally maintained. Call to discuss plan options and pricing.
Call Spencer immediately at 256-373-3165. Don't try to restart it repeatedly—that can damage components. Describe what's happening (no power, won't ignite, running but not heating). While waiting for the technician, close off unused rooms to conserve heat in the spaces you're using. We'll prioritize urgent heating calls.
It depends on the age, condition, and repair cost. Equipment from the 1990s and early 2000s can be repaired if parts are available and the repair cost is less than 50% of replacement. If your system is over 15 years old and needs expensive repair, replacement might be smarter financially and efficiency-wise. We'll assess and give you honest guidance.
We partner with Wells Fargo for flexible financing. Many Kent customers qualify for no-money-down options with approved credit. We also apply manufacturer rebates and any available utility-company energy credits to reduce your total cost. Discuss financing options when you request your free estimate.
Absolutely. We repair and maintain HVAC equipment of all makes and models—not just American Standard. Whether your system was installed by another company or is older used equipment, we can service it. Proper maintenance keeps any brand of equipment running longer.
Usually ductwork design, damper adjustment, or airflow balance issues. Some zones might be over-served while others are under-served. We can test your ductwork, adjust dampers, and rebalance airflow to equalize temperature throughout your home. Sometimes the fix is simple; sometimes it requires ductwork redesign.
American Standard is a long-established, reliable brand with strong warranty support. As an American Standard dealer, we stock parts, have technician training on their equipment, and can access factory support quickly if needed. That local expertise plus manufacturer backing gives Kent customers confidence in their equipment.
Properly sized equipment heats or cools your home efficiently without cycling on and off too frequently. If your system runs constantly, your home isn't comfortable, or your utility bills seem high, it might be undersized or oversized. During a free assessment, we calculate proper sizing and can recommend upgrades if needed.
Spencer Heating and Air operates from two convenient locations to serve communities across East Alabama. Whether you live in the heart of Auburn or along the shores of Lake Martin, our team is never far away.
Our Auburn flagship has served Lee County since 1967, with the deepest tooling and parts inventory in the region. When you need our broadest expertise — the Auburn team is a short drive away.
Call Auburn Location 334-887-9020Auburn customers and Lake Martin neighbors get the same Spencer commitment to honest work, accurate diagnosis, and repairs that last.
Book Service at Auburn Location
For over 55 years, Spencer Heating and Air has set the standard for honest, expert HVAC service in the Lake Martin area and Auburn. Our customers keep coming back because they know they can count on us — for fair pricing, skilled workmanship, and the kind of genuine care that only comes from a family-owned business with deep roots in the community.
Whether you need a brand-new American Standard system, a quick repair, or a comprehensive maintenance plan, we are here and ready to help. Do not settle for anything less than the best — your home and your family deserve it.
Your HVAC system keeps your Kent home comfortable year-round, whether you're cooling down on hot Lake Martin afternoons or heating through cold Alabama winters. When your system needs repair, maintenance, or replacement, Spencer Heating and Air delivers fast, professional service with the expertise Kent families have trusted for decades. Our technicians arrive ready to diagnose your system, explain what's needed, and get you back to comfort quickly without the guesswork or surprises.
