New Site homeowners know Spencer Heating and Air for honest diagnosis, prompt repair, and world-class installation. With 55+ years as an American Standard Customer Care Dealer, we bring professional expertise to every job — whether your heat pump needs repair, you’re ready for a new furnace, or you want to add a ductless mini-split to your home. Call or schedule online and experience the difference that experience makes.
Spencer Heating responds to urgent repairs in New Site and surrounding Lake Martin communities with same-day service when possible. Describe your heating or cooling problem and we’ll prioritize your call based on urgency.
256-373-3165Five reasons New Site homeowners choose Spencer for all their HVAC needs. Click any card to read the detail.
When your furnace quits in January or your AC dies in July, waiting is not an option.
Spencer Heating offers same-day service calls in New Site and neighboring areas, with same-day response on most urgent repairs. We understand the urgency and we respond like we do.
Our team is factory-trained and certified on American Standard equipment.
When we service or install your system, you’re working with technicians who know the equipment inside and out. That expertise translates to faster diagnosis, better repairs, and systems that run right.
New Site’s hot summers, cold winters, and high humidity put stress on HVAC systems.
We’ve serviced thousands of homes across this region and know exactly what systems perform best in your climate. We spec equipment for durability and efficiency under real Lake Martin conditions.
A new system is an investment, but it doesn’t have to break the bank.
We partner with Wells Fargo to offer flexible financing on installations. Many New Site homeowners upgrade to a high-efficiency heat pump or furnace with terms they can afford.
One maintenance visit per season catches problems before they become breakdowns.
Maintenance also keeps your warranty active and your energy bills lower. Ask about our maintenance plan options.
Complete HVAC services for New Site homes and businesses. Click any service to learn more.
Complete central AC services for New Site homes. Repair, maintenance, and new installation of central air conditioning systems. We service all major brands and specialize in American Standard equipment.
Services include: repair, seasonal maintenance, new system installation, ductwork evaluation, and energy efficiency upgrades.
Service Type
Complete AC Service
Repair, maintenance, installation, and same-day service available.
Heat pump service for year-round comfort in New Site. These efficient systems provide both heating and cooling, making them ideal for Alabama’s climate. We handle all heat pump brands and models.
Services include: heat pump repair, seasonal maintenance, new installations, refrigerant service, and efficiency optimization.
Service Type
Heat Pump Service
Heating and cooling in one efficient system.
Gas and electric furnace service for New Site homes. From routine maintenance to repairs and new installations, we keep your furnace running safely and efficiently through Alabama winters.
Services include: furnace repair, annual maintenance, new installations, safety inspections, and efficiency upgrades.
Service Type
Furnace Service
Gas and electric furnace repair and installation.
Packaged HVAC unit service for New Site properties. These all-in-one systems are common in commercial buildings and some residential applications. We service and install all major packaged unit brands.
Services include: packaged unit repair, maintenance, new installations, rooftop unit service, and commercial HVAC solutions.
Service Type
Packaged Units
All-in-one heating and cooling systems.
Ductless mini-split service for New Site homes and businesses. Perfect for room additions, workshops, or homes without existing ductwork. We install and service all major mini-split brands.
Services include: mini-split installation, repair, maintenance, multi-zone systems, and ductless solutions.
Service Type
Mini-Split Service
Ductless heating and cooling solutions.
Air quality solutions and ductwork services for New Site properties. From air purifiers to duct cleaning and sealing, we help improve your indoor air quality and system efficiency.
Services include: ductwork repair, air purifier installation, duct cleaning, sealing services, and indoor air quality assessments.
Service Type
Air Quality Service
Ductwork and indoor air quality solutions.
From routine calls to planned installations, every Spencer Heating job follows the same professional standards. We show up on time, diagnose accurately, and complete the work right the first time.
When you call, we ask about your heating or cooling problem, when it started, and any symptoms you’ve noticed. We confirm your New Site location, provide an arrival window, and advise if the system should stay off until we arrive.
Our certified technician inspects your system, runs diagnostic tests, and identifies the root cause of the problem. We explain what we find in plain language so you understand what’s happening.
We provide a detailed estimate for repair or replacement options. For older systems, we walk through the math on repair vs. replacement so you can make an informed decision.
With your approval, we complete the work using quality parts and proper techniques. Most repairs are finished the same day. Installations are scheduled at your convenience.
Every job ends with a complete system test to ensure everything works properly. We clean up, explain any maintenance recommendations, and provide warranty information.
Our maintenance members enjoy priority scheduling, consistent system performance, and the confidence that comes from knowing a trained professional is keeping an eye on their equipment throughout the year.
What’s Included In Our Maintenance Plan?
We know that a new HVAC system or a major repair can be a significant investment. That is why Spencer Heating and Air works with trusted lending partners to make quality comfort accessible to every homeowner. We want you to make the best decision for your home — not the cheapest one because of budget pressure.
Why Consider Financing?
Hover over the section to see the full list. These are the reasons families across New Site and the Lake Martin area choose Spencer Heating and Air for their comfort needs.
From routine repairs to planned installations, we bring the same professional approach to every job. Our goal is to solve your heating and cooling problems efficiently and keep your system running reliably for years to come.
When your system fails, we respond quickly. Same-day service on most urgent repairs in New Site and surrounding Lake Martin communities.
American Standard certified technicians with ongoing factory training on the latest equipment and repair techniques.
We tell you when repair makes sense and when replacement is the better investment. No pressure, just honest advice.
Wells Fargo financing options make system upgrades affordable with terms that fit your budget.
Written warranties on all work performed, plus help with manufacturer warranty claims on covered equipment.
Regular tune-ups catch problems early, keep warranties active, and extend equipment life while reducing energy costs.
Call 256-373-3165 to reach our dispatch team. Describe your issue and let us know if it’s urgent. We track urgent repairs and send a technician as soon as one is available. You’ll get an estimated arrival time so you’re not left guessing.
If your furnace is under 10 years old and the repair cost is less than half the replacement price, repair usually makes sense. But if it’s over 15 years old, has rust inside the cabinet, breaks down repeatedly, or has a cracked heat exchanger, replacement pays off. A new high-efficiency furnace also cuts your winter heating bills by 15–30%. Call us for a free evaluation.
Heat pumps move warm air between your home and the outdoors. In summer, they work like air conditioners, moving heat out. In winter, they reverse and move heat in (even from cool air). New Site’s mild winters make heat pumps very efficient. They’re also the lowest-operating-cost heating option available.
System size depends on square footage, insulation, window count, sun exposure, and other factors. An undersized unit won’t cool properly; an oversized unit cycles on and off, wasting energy. We do a detailed load calculation to spec the right size for your home. Ask for a proper sizing analysis when you get an installation quote.
Yes, if you’re only cooling certain rooms. Mini-splits are excellent for zone control — cool one area while leaving others naturally warm. For whole-house cooling, a central AC or a multi-zone mini-split system works best. We’ll assess your home and recommend the right approach.
Standard filters should be checked every month and replaced every 1–3 months (sooner if you have pets or high dust). High-efficiency filters last 6–12 months. During peak heating or cooling season, check more often. A clean filter keeps your system efficient and your air clean.
Call 256-373-3165 and ask about scheduling. We're open Monday through Friday, 7:30 AM to 4:00 PM, and we prioritize urgent repairs. Same-day service is available during business hours at standard rates.
A maintenance tune-up is preventive — we inspect, clean, lubricate, and test your system to prevent problems. A repair call is reactive — the system is already broken and we fix it. Maintenance plans offer discounted rates and scheduled visits; repairs are on-demand and higher-cost.
Absolutely. Loud noises — banging, squealing, rattling — point to loose parts, worn belts, or compressor issues. We’ll diagnose the sound and fix the root cause. Many noise problems are easy fixes if caught early.
We offer financing through Wells Fargo with flexible terms. Exact terms depend on the equipment, system size, and your credit. Ask our technician or call 256-373-3165 for pre-approval and interest rate details.
Spencer Heating and Air operates from two convenient locations to serve communities across East Alabama. Whether you live in the heart of Auburn or along the shores of Lake Martin, our team is never far away.
Our Auburn flagship has served Lee County since 1967, with the deepest tooling and parts inventory in the region. When you need our broadest expertise — the Auburn team is a short drive away.
Call Auburn Location 334-887-9020Auburn customers and Lake Martin neighbors get the same Spencer commitment to honest work, accurate diagnosis, and repairs that last.
Book Service at Auburn Location
For over 55 years, Spencer Heating and Air has set the standard for honest, expert HVAC service in the Lake Martin area and Auburn. Our customers keep coming back because they know they can count on us — for fair pricing, skilled workmanship, and the kind of genuine care that only comes from a family-owned business with deep roots in the community.
Whether you need a brand-new American Standard system, a quick repair, or a comprehensive maintenance plan, we are here and ready to help. Do not settle for anything less than the best — your home and your family deserve it.
Spencer Heating and Air brings 55+ years of Lake Martin expertise, American Standard certification, and honest service to every repair, installation, and maintenance job. We show up on time, diagnose right, and finish the job right — without surprises or upselling.
